AI Articles and Analysis in Media

Explore articles and analysis related to artificial intelligence in the media sector, including coverage of telecommunications, news, movies, and more.

Transforming the Enterprise-Level Customer Experience with AI@1x

Transforming the Enterprise-Level Customer Experience with AI – with Jason Aubee of TechSee

Contact centers play a crucial role in delivering exceptional customer experiences (CX) across industries, both B2c and B2b. As customer expectations elevate, organizations increasingly leverage AI to streamline operations and enhance customer service. According to recent reporting in the MIT Technology Review, enterprises generally deploy AI to transform contact centers, usually taking the form of intelligent virtual assistants to obtain predictive customer insights as well as for dispute and fraud management. 

Easing Patient Pain Points Between Healthcare and Insurance Workflows – v.3-1-min

Easing Patient Pain Points Between Healthcare and Insurance Workflows – with Tom Hayes and Gareth Dabbs of IQVIA

The applications of AI in the healthcare and life sciences industries are vast, with data-powered algorithms and analytics promising to upend the status quo. Applications, including the use of AI to interpret medical imaging, optimize drug discovery and development, analyze large-scale data sets to identify patterns among patient populations, and streamline provider workflows, are already transforming the industry. 

01 – Artificial Intelligence at IQVIA@1x-min

Artificial Intelligence at Dell

Dell Technologies Inc., or simply 'Dell', is a Texas-based multinational technology company. Dell is predominantly known for its personal computing products, particularly its desktops, laptops, and workstations. Gradually, the company branched out into other product and service offerings, including network equipment, software and cloud solutions, and automation services.

Claims and Underwriting Trends in Personalized Insurance with AI – v.1-1

Claims and Underwriting Trends in Personalized Insurance with AI – with Kelly Cusick and Michael Cline of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Opportunities for AI
in Private Equity-1

Opportunities for AI in Private Equity – with Bhuvanesh Abrol of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

02 – Streamlining Data-Driven Decision-Making in Customer Experiences
for Financial Services@1x-min

Streamlining Data-Driven Decision-Making in Customer Experiences for Financial Services – with Ciprian Porutiu of Marsh McLennan and Mike Borrelli of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

AI for Customer Experience-Focused Marketing – with David Greenberg of Conversica@2x-min

AI for Customer Experience-Focused Marketing – with David Greenberg of Conversica

From work-from-home policies and digital-first communication with prospects – the COVID-19 pandemic dramatically accelerated many trends already in progress for businesses and consumers. Among sales teams, digitally enabling buyer journeys became a must-have almost overnight.

AI at Meta 950×540

Artificial Intelligence at Meta (Facebook) – Two Current Use-Cases

Meta Platforms Inc. (herein, “Meta”), was known as Facebook up until 2021. Mark Zuckerberg states that the new brand embodies his strategic plan to create a “metaverse” for its customers using AI and VR technology. 

Media

Explore articles and analysis related to artificial intelligence in the media sector, including coverage of telecommunications, news, movies, and more.