AI Articles and Analysis about Case management
Case management is the coordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment, and law.
Critical to the definition of robotic process automation (RPA) is the notion that the tasks a 'robotic' software automates are repetitive by nature, with exceptions in rare instances. While RPA cannot independently learn from and adapt to new contexts and workflow problems, it can if the RPA system is imbued with the correct AI capabilities.
It is exceptionally difficult to get started, much less succeed, in AI adoption if one does not have at least a foundational education, particularly in those “modules” pertaining to AI capabilities, requirements, and organizational readiness. A business wanting to implement AI must understand the current state of adoption and how this current state matches up against AI readiness requirements.