AI Articles and Analysis in Financial services

IT for Financial Services in the Age of GenAI-min

IT for Financial Services in the Age of GenAI – with Craig Mackereth of Rimini Street

Dozens of GPT-driven products are already on the market, and hundreds more are in development. These tools collectively aim to revolutionize traditional roles and processes, transforming them into dynamic, parallelized workflows using variants of LLM models, such as AutoGPT. Tools like GitHub Copilot, powered by OpenAI's Codex, are demonstrating significant improvements in developer productivity, with some studies showing up to a 55% increase in task completion speed. 

Tires and Data Collection for Autonomous Vehicles-1

Tires and Data Collection for Autonomous Vehicles – with Chris Helsel of Goodyear

Technological advancements have contributed to an increase in more efficient and sustainable transportation solutions. Predictions made decades related to autonomous vehicles were wildly optimistic. The automated transportation industry might not align with those early predictions, but there have still been noteworthy developments. 

Transforming the Enterprise-Level Customer Experience with AI@1x

Transforming the Enterprise-Level Customer Experience with AI – with Jason Aubee of TechSee

Contact centers play a crucial role in delivering exceptional customer experiences (CX) across industries, both B2c and B2b. As customer expectations elevate, organizations increasingly leverage AI to streamline operations and enhance customer service. According to recent reporting in the MIT Technology Review, enterprises generally deploy AI to transform contact centers, usually taking the form of intelligent virtual assistants to obtain predictive customer insights as well as for dispute and fraud management. 

Leveled Approaches to AI for Asset Management Challenges-1-min

Leveled Approaches to AI for Asset Management Challenges – with Aman Thind of State Street

The asset management industry is going through several challenges, like the prolonged low-interest rate environment, dwindling margins, increased cost pressures, and squeezed profitability. Meanwhile, exponential growth in data volumes has overwhelmed legacy data management systems and analytical tools, making it tiring to process and extract valuable insights from the deluge of information. 

Financial Services Challenges and Solutions
in the Age of Generative AI-min

Financial Services Challenges and Solutions in the Age of Generative AI – with Fabrizio Burlando of Mastercard

Over the last decade, public introductions of advanced technologies from big tech firms, such as Google Glasses and Meta's (then-Facebook) Metaverse platform, were met with infamous disappointment. In stark contrast, initial iterations of generative AI (GenAI) in large language models and other tools deployed across the global economy by smaller players like OpenAI in the last few years are having a far more lasting impact. A recent report from McKinsey noted that the staying power of GenAI could add $2.6 trillion to 4.4 trillion USD annually to the global economy.

Driving Partnerships and Prioritization Strategies for AI in Financial Services-1-min

Driving Partnerships and Prioritization Strategies for AI in Financial Services – with Julie Winkler of CME Group

Where new, emerging capabilities in AI mean new opportunities for financial institutions – especially those that operate financial exchanges, where data and predictive analytics are paramount – the palpable risk of failure in AI adoption initiatives can prove a significant hurdle. 

01 – Artificial Intelligence at IQVIA@1x-min

Artificial Intelligence at Dell

Dell Technologies Inc., or simply 'Dell', is a Texas-based multinational technology company. Dell is predominantly known for its personal computing products, particularly its desktops, laptops, and workstations. Gradually, the company branched out into other product and service offerings, including network equipment, software and cloud solutions, and automation services.

Multichannel Customer Journeys in Financial Services-1

Multichannel Customer Journeys in Financial Services – with Anuj Maniar of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.