AI Articles and Analysis about Help desk

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

Multichannel Customer Journeys in Financial Services-1

Multichannel Customer Journeys in Financial Services – with Anuj Maniar of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Solving Insurance Inefficiencies with AI – v.1-1

Solving Insurance Inefficiencies with AI – with Sandee Suhrada and Karl Hersch of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

AI for Insurance, Insurance for AI – with Edosa Odaro of Tawuniya@1x-min

AI for Insurance, Insurance for AI – With Edosa Odaro of Tawuniya

AI and machine learning are propelling the insurance sector forward – willingly or unwillingly – while offering organizations the ability to make substantial improvements. The technologies can help to enhance customer service, claims processing, fraud detection, and much more. They also potentially transform underwriting, risk assessment, and personalized pricing.

01 – Building Trust in Data Science in Life Sciences@1x-min

Building Trust in Data Science in Life Sciences – Bikalpa Neupane of Takeda Pharmaceuticals

AI and data science have seen increased use in life sciences, particularly in the pharmaceutical industry. However, despite the multitude of AI use cases, pharmaceutical companies tend not to embrace every emerging AI trend eagerly. 

Artificial Intelligence at IQVIA@1x-min

Artificial Intelligence at IQVIA

IQVIA is a Fortune 500 health information technology (HIT) and clinical research company that provides advanced analytics, technology solutions, and clinical research services for various healthcare stakeholders. 

Artificial Intelligence at Procter & Gamble@2x-min

Artificial Intelligence at Procter & Gamble

Procter and Gamble (P&G) is an American multinational goods corporation. The company is well known for its fabric & home care, family care, beauty, healthcare, and grooming products. P&G owns several of the most well-known brand names in the world, including Pampers, Tide, Gillette, Always, Head & Shoulders, and many more. 

The Future of Customer Interactions in Financial Services

The Future of Customer Interactions in Financial Services – with Ivan Edwards of Cadence Bank and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Financial Services Challenges from a Data Perspective – with Bill Waid of FICO@2x-min

Financial Services Challenges from a Data Perspective – with Bill Waid of FICO

Originally founded as Fair, Isaac and Company, FICO is a data analytics company founded in 1956. Based in Bozeman, Montana, the company is focused on credit scoring services, most notably its FICO score, which measures a person's creditworthiness. 

Help desk

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.