AI Articles and Analysis about Claim management

Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation.

AI for Driving Quality Customer Interactions in  Retail Distributor Models_1x

AI for Driving Quality Customer Interactions in Retail Distributor Models – with Joshua Haddock of Herbalife and Phil Gray of Interactions

This interview analysis is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Artificial Intelligence
at Kaiser Permanente

Artificial Intelligence at Kaiser Permanente

Kaiser Permanente (KP) is a leading managed care consortium based in Oakland, California. As of September 2024, KP has reported operating revenues of $85.4 billion and operating income of $1.2 billion. KP is pioneering and supporting AI advancements in healthcare by deploying cutting-edge technology to transform how medical organizations communicate, manage risks, and understand patient experiences.

Driving Procurement Efficiencies for Oil & Gas-min

Driving Procurement Efficiencies for Oil & Gas – with Faraz Shahid of Cheniere Energy and Neil Lustig of Arkestro

This interview analysis is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

New Challenges in Fraud Risk and Prevention for Retail and eCommerce-min

New Challenges in Fraud Risk and Prevention for Retail and eCommerce – with Leaders from Riskified, eBay, and Comcast

Fraud remains one of the most significant challenges in the fast-paced world of eCommerce, impacting merchants and customers alike. A recent literature review featured in the Nature scientific journal showcases how a broad concensus of academic research agrees that fraud is a significant and multifaceted issue affecting various industries, from finance to healthcare and beyond.

How Customer Effort Scores Reshape Financial Services Strategies@2x

How Customer Effort Scores Reshape Financial Services Strategies – with Kyle Hathorn of FNBO and Phil Gray of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Artificial Intelligence at Prudential-2x

Artificial Intelligence at Prudential – Two Use Cases

Prudential Financial, Inc., is an American Fortune Global 500 and Fortune 500 company headquartered in Newark, New Jersey. Prudential provides a wide range of products and services, including insurance, retirement planning, and investment management, to both retail and institutional customers across the US and over 40 other countries.

Solving Data Management Challenges in Third-Party Logistics Spaces@2x

Solving Data Management Challenges in Third-Party Logistics (3PL) Spaces – with Vladimir Gofaizen of Wineshipping

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.

Claim management

Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation.