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Our Latest Industry Coverage
Artificial Intelligence at American Express
American Express is an American financial services company headquartered in New York City, New York. The company employs more than 76,800 people globally and reported fourth-quarter 2025 revenue of $18.98 billion, with fiscal 2026 revenue growth guidance of 9-10 percent. American Express began applying machine learning to fraud detection in 2010, making it one of…
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Securing the Voice Channel with Real‑Time Audio‑Native AI
This article is sponsored by Modulate and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. Live voice interactions in contact centers have become a critical operational blind spot, where fraud, identity risk, and agent…
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Overcoming Skepticism and Driving AI Adoption in Nursing
Nursing documentation has become an operational bottleneck that AI cannot fix without deep workflow alignment and disciplined change‑management. Nurses now spend up to 41% of their time on EHRs, according to the U.S. Department of Health and Human Services, and validated stress‑monitoring studies show they spend more time interacting with the EHR than on any…
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