AI Articles and Reports in Finance

Explore articles and reports related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.

5 Ways Banking Chatbots Improve Customer Experience

5 Ways Banking Chatbots Could Improve the Customer Experience

In banking and finance, chatbots have the potential to improve the customer experience by allowing customers to check their account balances, transfer money, learn about interest rates, change their billing addresses, and more.

Artificial Intelligence for Digitizing Claims Processing - A Brief Overview

Artificial Intelligence for Digitizing Claims Processing – A Brief Overview

Many large insurers are finding ways to digitize parts of their business process in preparation for future projects involving machine learning. This is especially true in claims processing, which could become faster and less error-prone if claims adjusters did not have to search through large amounts of data or paper documents manually.

Top 3 Most Funded AI Startups in Insurance – An Overview

Top 3 Most Funded AI Companies in Insurance – An Overview

Several key insurance carriers began to experiment with AI in the last decade, including Progressive, All-State, and State Farm. Although not as large as the banking and retail industries, the AI vendor landscape in insurance is growing.

Innovating With AI and Data Science in Insurance - Strategies For Success

Innovating With AI and Data Science in Insurance – Strategies For Success

In the past, we’ve explored the need for insurance companies to adapt to millennial buying preferences through customized policy offerings and a more personalized customer experience. AI could help to these ends, but how could insurance carriers reach this point of AI transformation?

Conversational Interfaces as Weapons of Mass Engagement - 6 Banking Use-Cases

Conversational Interfaces as Weapons of Mass Engagement – 6 Banking Use-Cases

The thoughts and opinions expressed by the author of this piece and the interviewee, Maruf Hossain, are entirely their own and do not reflect the opinions, views, or stances of the companies at which they work.

Artificial Intelligence at HSBC - Internal Products and Investments

Artificial Intelligence at HSBC – 2 Use-Cases

HSBC Holdings is a multinational banking and financial services holding company and is ranked 99th on the Fortune 500 list. The bank has worked with multiple AI vendors and provided evidence of success that other banks may be able to study and take advantage of. In this article, we cover the bank’s work with two vendors in particular:

AI Startups for Auto Lending - 2 Well-funded Examples

AI Startups in Auto Lending – 2 Well-Funded Examples

The auto-lending industry stands to benefit from artificial intelligence in much the same way as insurance companies, particularly when it comes to underwriting and risk management. According to Deloitte, nearly $500 billion in new loans and leases are originated annually, and 86% of new car purchases rely on borrowed money. In this article, we discuss how AI startups aim to facilitate different processes within the auto-lending industry, looking to two well-funded startups as examples of what's possible in the space:

AI Search and Discovery for Streamlining the Mortgage Process

AI-Enabled Search and Discovery for Streamlining the Mortgage Process

AI may have a role to play in digitizing the paper-heavy mortgage process, facilitating more streamlined search and discovery for entities across a variety of digital and scanned PDF documents. We spoke with Dan Cortright, Senior Director of Product Management at Iron Mountain, about just that. Courtright discusses how AI could help approve loans quicker, better assess risk, and allow employees to pull up documents they need to respond to customer requests.

Finance

Explore articles and reports related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.