AI Articles and Analysis about Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.

AI for Customer Experience-Focused Marketing – with David Greenberg of Conversica@2x-min
Business intelligence and analytics
Marketing
Conversion optimization
Customer analytics
Demand generation
Lead scoring
Market segmentation
Marketing and advertising
Marketing automation
Text analysis

AI for Customer Experience-Focused Marketing – with David Greenberg of Conversica

From work-from-home policies and digital-first communication with prospects – the COVID-19 pandemic dramatically accelerated many trends already in progress for businesses and consumers. Among sales teams, digitally enabling buyer journeys became a must-have almost overnight.