AI Articles and Reports in Consumer goods

The retail and eCommerce sectors were among the first to adopt natural language processing (NLP) in the enterprise, particularly by way of chatbots and conversational interfaces. In this article, we cover three ways retailers can use NLP to automate business processes and offer the customer a better experience. We also give examples of AI vendors that offer this technology and describe their products. The NLP capabilities we discuss include:

The retail industry could be losing nearly $1 trillion in sales annually due to business process errors that could be automated by AI, such as restocking in eCommerce. In this article, we discuss the top 3 most well-funded AI startups selling to the retail industry and how their solutions could help retailers and eCommerce sites save money lost to fraud and increase revenue through customer analytics.
Signifyd - Retail and eCommerce Fraud Detection
Signifyd is the most well-funded AI startup in the fraud detection industry for retail and eCommerce, having raised $180 million. They were founded in August 2011 and specialize in fraud detection for retail and eCommerce companies. Their most prominent offering is called “guaranteed fraud detection,” and it likely uses anomaly detection technology to recognize fraudulent transactions and prevent chargebacks. The offering was originally announced exclusively for the Magento eCommerce platform in 2017.

Many AI vendor companies offer AI-enabled products and services for pushing more and more products in front of customers. That said, it is not always clear how these solutions determine which products to advertise to which customers. Retailers and other businesses should consider what they need to do to prepare their enterprise for one of these solutions and familiarize themselves with how AI recommendations are built and trained.

Many of the top Fortune 500 retailers have begun using AI and ML to solve business problems for various departments. Walmart and Costco share one in grocery stocking, which includes the freshness and condition of the products along with timing the restocks for peak hours.

We spoke to Moe Tanabian, General Manager of Intelligent Devices at Microsoft, who is speaking at the AI Edge Summit in Mountain View, California on September 17 and 18. Tanabian discusses how to think about and reframe business problems to make them more accessible for AI, as well as AI at the edge, which involves doing AI processing on individual devices rather than in the cloud. The edge could open up new potential for business problems to be solved with AI. Tanabian also provides representative use cases of intelligent devices.

Although it's apparent that AI development is slow-moving in the industry, food and beverage companies may be able to use AI for food processing, in particular:

Episode Summary: Artificial intelligence plays a role in the future of retail in terms of a deeper understanding of customers going beyond intuition. This week, we speak with Pedro Alves, CEO of a company called Ople, based in San Francisco. Alves was previously the Head of Data Science at a number of companies in addition to being Director of Data Science at Sentient Technologies, one of the best known AI firms in the Bay Area. Sentient has raised upwards of $200 million.

The business world has been talking about AI for several years now, and it's safe to say that it's reached a certain cultural moment among executives in areas like banking, insurance, and pharma. Government leaders have been much slower to start the conversation around the capabilities of AI, including the possibilities they offer to militaries and the ethical implications of AI when it comes to governance and the legal system.