AI Articles and Analysis in Finance

Explore articles and analysis related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.

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How the Coronavirus Will Change AI Innovation in Insurance

How the Coronavirus Will Change AI Innovation in Insurance

The insurance industry is being disrupted like it hasn't in decades. Unlike other events like Hurricane Sandy or even the 2008 financial crisis, the coronavirus is impacting essentially every corner of the world and more or less every industry.

Artificial Intelligence at Morgan Stanley - Current Initiatives

Artificial Intelligence at Morgan Stanley – Current Initiatives

Morgan Stanley is a US financial institution known mostly for its financial advisory services. According to our AI Opportunity Landscape research in financial services, approximately 10% of AI vendor products in the industry are wealth management solutions, and 4% are asset management solutions.

AI-Enabled Search and Discovery for Mortgage Processing and Underwriting

AI-Enabled Search and Discovery for Mortgage Processing and Underwriting

The financial sector was among the first to adopt artificial intelligence in business by automating fraud prevention with anomaly detection technology. Now financial institutions, including lenders, stand to benefit from automating back-end processes by digitizing documents and eliminating manual data entry.

Artificial Intelligence at Progressive - Snapshot and Flo Chatbot

Artificial Intelligence at Progressive – Snapshot and Flo Chatbot

Progressive is one of the largest auto insurers in the US. The company has been experimenting with AI since the middle of the 2010s, with customer-facing applications that update insurance premiums based on driving habits and answer questions in a chat window. In this article, we discuss both of these AI use-cases. More specifically:

Artificial Intelligence at Goldman Sachs - Current Initiatives

Artificial Intelligence at Goldman Sachs – Current Initiatives

The top 100 global banks, including Goldman Sachs, are beginning to take AI strategies very seriously.

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What Banking Leaders Think About AI - And What They're Missing 950x540

What Banking Leaders Think About AI – and What They’re Missing

The AI conversation has made it into the C-suite at large banks. Leaders from Citi to JP Morgan are considering how to respond to their competitors' press releases and looking to craft winning AI strategies and adopt low-hanging fruit AI applications in their business.

5 Ways Banking Chatbots Improve Customer Experience

5 Ways Banking Chatbots Could Improve the Customer Experience

In banking and finance, chatbots have the potential to improve the customer experience by allowing customers to check their account balances, transfer money, learn about interest rates, change their billing addresses, and more.

Artificial Intelligence for Digitizing Claims Processing - A Brief Overview

Artificial Intelligence for Digitizing Claims Processing – A Brief Overview

Many large insurers are finding ways to digitize parts of their business process in preparation for future projects involving machine learning. This is especially true in claims processing, which could become faster and less error-prone if claims adjusters did not have to search through large amounts of data or paper documents manually.

Finance

Explore articles and analysis related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.