AI Articles and Reports in Finance

Explore articles and reports related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.

Artificial Intelligence for Payments – Current Capabilities and Use-Cases

Artificial Intelligence for Payments – Current Capabilities and Use-Cases

Retailers and financial institutions are adopting artificial intelligence and machine learning in their business to solve various business problems such as cybersecurity and document digitization. However, many of these companies are also using AI to improve their payment processes for their clients and customers. These types of applications are usually layered into an existing payments technology stack, which could include straight-through processing (STP) or robotic process automation (RPA).

Automated Loan Processing and Underwriting – What’s Possible Today

Automated Loan Processing and Underwriting – What’s Possible Today

Automated loan processing and underwriting is not a new concept in the banking and financial services industry. Lenders have consistently faced pressure to reduce the costs and time associated with internal loans processing and turnaround.  

AI for Customer Experience in Banking – Critical Trends and Challenges

AI for the Customer Experience in Banking – Critical Trends and Challenges

Since the advent of online banking services, customers have had several different ways of communicating with their banks. Banks need to monitor all of these incoming customer requests and respond to them in the most efficient way possible. Further, each of the various channels of communication represents a valuable way to segment customers to not only improve how they perceive a bank’s brand but also to market banking products to them better.

The State of IoT in Insurance – Automotive, Home, and Health

The State of IoT in Insurance – Automotive, Home, and Health

Insurers are looking to leverage all of the digital customer data that is now available to them, including one new data source that some of the largest insurance enterprises claim are actively collecting: real-time data streams from the Internet of Things (IoT).

AI for Identity Theft Protection in Banking – With Charts and Graphs

AI for Identity Theft Protection in Banking – With Charts and Graphs

Identity fraud was the number one method of fraud that affected businesses globally according to The Communications Fraud Control Association's (CFCA) Fraud Loss Survey.

The Chatbot Landscape – 20 Chatbot Applications Across Industry Sectors

The Chatbot Landscape – 20 Chatbot Applications Across Industries

Chatbots are one of the most talked-about uses of natural language processing (NLP) software in business. Some of the most common application areas for chatbots include customer service, healthcare, and financial advisory.

Finance

Explore articles and reports related to artificial intelligence in finance, including coverage of banking, insurance, fintech, and more.