AI Articles and Reports about Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.

Dan Faggella AI in Real Estate

Machine Learning in Real Estate – Trends and Applications Presented

This article is based on a presentation originally given by Daniel Faggella, CEO & Founder at Emerj (formerly TechEmergence) to a group of real estate executives at a Grupo4s "Future of Real Estate" event in San Francisco, in March of 2018.

Chatbots for Mental Health and Therapy - Comparing 7 Current Apps and Use Cases

Chatbots for Mental Health and Therapy – Comparing 5 Current Apps and Use Cases

According to the World Health Organization (WHO), the array of mental disorders include depression, bipolar affective disorder, schizophrenia and other psychoses, dementia, intellectual disabilities and developmental disorders including autism.

AI for Hearing Loss - Tech Advances in Hearing Aids, Predicting Hearing Loss, and Improving Quality of Life for the Hearing Impaired

AI for Hearing Loss – Tech Advances in Hearing Aids, Predicting Hearing Loss, and More

Hearing loss is a condition affecting an estimated 48 million individuals in the U.S. While the degree of severity may vary across age groups, the Hearing Loss Association of America reports that hearing loss ranks third after arthritis and heart disease among the most common physical ailments.

Spoken Voice AI Applications in the Smart Home - with Peter Cahill from Voysis

Spoken Voice AI Applications in the Smart Home – with Peter Cahill from Voysis

Episode Summary: Over the last couple of years there has been a definite but small shift from mobile as the primary interface focus for businesses to voice. With home assistant devices like the Amazon Echo and the Google Home becoming more commonplace, we aim to focus on how voice based AI applications are being used by businesses today and what this adoption will look like in the future.  

What Industries Will Adopt Voice-Related AI Applications First?

What Industries Will Adopt Voice-Related AI Applications First?

Episode summary: In this week’s episode we focus on AI application in the customer service business function, - specifically in the context of call centers. We speak with Ali Azarbayejani, CTO of Cogito based in the Boston area, which works on coaching and providing feedback for call center agents in real time.

Machine Learning for Dermatology 4

Machine Learning for Dermatology – 5 Current Applications

Dermatology is defined as a branch of medicine primarily focused on the evaluation and treatment of skin disorders, including hair and nails. Market research firm BCC Research projects that the global market for skin disease treatment technologies will reach $20.4 billion in 2020. Based on $17.1 billion in market revenue in 2015, this anticipated increase represents a five-year compound annual growth rate (CAGR) of 3.6 percent.

Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.