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Niccolo Mejia

Niccolo Mejia covers AI applications across industries at Emerj. He holds a bachelor's degree in Writing, Literature, and Publishing from Emerson College.

Articles by Niccolo

30 articles
Natural Language Processing in Retail - Current Applications

Natural Language Processing in Retail – Current Applications

The retail and eCommerce sectors were among the first to adopt natural language processing (NLP) in the enterprise, particularly by way of chatbots and conversational interfaces. In this article, we cover three ways retailers can use NLP to automate business processes and offer the customer a better experience. We also give examples of AI vendors […]

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Artificial Intelligence at HSBC - Internal Products and Investments

Artificial Intelligence at HSBC – 2 Use-Cases

HSBC Holdings is a multinational banking and financial services holding company and is ranked 99th on the Fortune 500 list. The bank has worked with multiple AI vendors and provided evidence of success that other banks may be able to study and take advantage of. In this article, we cover the bank’s work with two […]

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AI Startups for Auto Lending - 2 Well-funded Examples

AI Startups in Auto Lending – 2 Well-Funded Examples

The auto-lending industry stands to benefit from artificial intelligence in much the same way as insurance companies, particularly when it comes to underwriting and risk management. According to Deloitte, nearly $500 billion in new loans and leases are originated annually, and 86% of new car purchases rely on borrowed money. In this article, we discuss […]

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Top 3 Most Funded AI Startups in Retail - An Overview

Top 3 Most Funded AI Startups in Retail – An Overview

The retail industry could be losing nearly $1 trillion in sales annually due to business process errors that could be automated by AI, such as restocking in eCommerce. In this article, we discuss the top 3 most well-funded AI startups selling to the retail industry and how their solutions could help retailers and eCommerce sites […]

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AI at bank of America - Erica Chatbot and Future Initiatives

AI at Bank of America – Erica Chatbot and Future Initiatives

Many of the largest US banks, including Bank of America, are starting to automate many of their business processes with AI. These include ACH payments and more specific processes such as order to cash. Bank of America has been investing seriously in AI and machine learning since at least 2017 and continues to research ways […]

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How AI Could Benefit Investment Banking Clients - A Brief Overview

How AI Could Benefit Investment Banking Clients – A Brief Overview

Much of the discussion surrounding AI in banking is focused on retail banks, with applications such as chatbots and payment fraud detection. But there exist AI capabilities that stand to benefit investment banking clients specifically as wealth management departments begin to adopt them. In this article, we provide a brief overview of two AI use-cases […]

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Recommendation Engine - AI Product Recommendations

How AI-Enabled Product Recommendations Work – A Brief Overview

Many AI vendor companies offer AI-enabled products and services for pushing more and more products in front of customers. That said, it is not always clear how these solutions determine which products to advertise to which customers. Retailers and other businesses should consider what they need to do to prepare their enterprise for one of […]

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How to Use AI to Digitize Loan Processing - A Brief Overview

How to Use AI to Digitize Loan Processing – A Brief Overview

Many large banks and financial institutions are beginning to digitize parts of their business processes to prepare for future initiatives in automation and machine learning. This is particularly true with loan processing. These functions could become faster and more accurate if they use digitized data that is more easily accessible than paper documents. In this […]

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Voice Recognition in Healthcare - A Brief Overview

Voice Recognition in Healthcare – A Brief Overview

In this brief overview, we run through several use-cases for voice recognition software in the healthcare industry. Voice recognition software, built on natural language processing (NLP) algorithms, primarily finds a home in the doctor’s office. Physicians use it to dictate their notes into their healthcare network’s system or update patient electronic medical records (EMR). This […]

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Artificial Intelligence at Wells Fargo - A Brief Overview

Artificial Intelligence at Wells Fargo – A Brief Overview

Wells Fargo has begun a number of AI initiatives, some they’ve created in-house and some they’ve created with help from vendors. In this article, we detail the following AI initiatives at Wells Fargo: Conversational AI with Kasisto: Wells Fargo’s chatbot application built on an AI platform from its incubator project. Predictive Analytics tool for Mobile […]

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