AI Articles and Analysis about Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.

The Future of Customer Interactions in Financial Services

The Future of Customer Interactions in Financial Services – with Ivan Edwards of Cadence Bank and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

AI at athenahealth@2x

Artificial Intelligence at athenahealth

Athenahealth is a private healthcare company specializing in providing network-powered health services and point-of-care mobile apps. The company’s products and services are designed primarily to enhance patient care, improve operational efficiency and streamline administrative processes.

Improving Patient Experiences in Health Insurance Workflows@1x

Improving Patient Experiences in Health Insurance Workflows – with Shane Bray and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

AI at State Farm@1x-min

Artificial Intelligence at State Farm

State Farm is a large insurance company headquartered in Bloomington, Illinois. Its main lines of business include property and casualty insurance, as well as auto insurance. The company is the leading auto and home insurer in the United States.

Machine Learning and Large Language Models in Healthcare – with Dr. Arta Bakshandeh of Alignment Health@1x

Machine Learning and Large Language Models in Healthcare – with Dr. Arta Bakshandeh of Alignment Health

AI and machine learning have promising potential in the field of healthcare. However, there is one significant hurdle healthcare companies often encounter when trying to implement AI and machine learning. The data architecture of current legacy systems in healthcare settings prevents implementing many use cases and limits a company’s ability to benefit from these technologies fully.

The Essentials of Wireless Technology Infrastructure for Automotive Manufacturers – with Don McGuire of Qualcomm@2x-min

The Essentials of Wireless Technology Infrastructure for Automotive Manufacturers – with Don McGuire of Qualcomm

Due to technological advancements, automakers are uniquely positioned to benefit from an industry-wide transformation. Technology now allows a direct connection between car manufacturers and the customers who purchase those cars. Such a relationship has never before been possible in the history of the automotive industry.

Introducing GenAI Tools in the Enterprise – with Bhaskar Kalita of Quantiphi@2x

Introducing GenAI Tools in the Enterprise – with Bhaskar Kalita of Quantiphi

The introduction of GenAI tools in the enterprise signifies a significant shift in how businesses operate in the current technological landscape. These tools enhance various aspects of daily operations, from data analysis to decision-making processes. 

AI at General Motors@2x

Artificial Intelligence at General Motors

General Motors (GM) is an American multinational auto manufacturing company. For much of the 20th and 21st centuries, GM was the world’s largest motor vehicle manufacturer (since superseded by Toyota). The company produces a wide range of vehicle types, including cars, trucks, SUVs, and vans. Automotive brands owned by GM include Chevrolet, Buick, GMC, and Cadillac.

Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.