AI Articles and Analysis about Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.

New Approaches to AI in Patient Experiences – with Dan Buckland of Duke University Health Systems@2x-min
Business intelligence and analytics
Customer analytics

New Approaches to AI in Patient Experiences – with Dan Buckland of Duke University Health Systems

Duke University Health Systems is composed of a world-renowned hospital and healthcare network. Duke University Hospital, one of their three hospitals in North Carolina, is nationally ranked in 14 adult specialties.
The Future of Customer Interactions in Financial Services
Business intelligence and analytics
Case management
Claim management
Claim management
Compliance
Conversion optimization
Customer analytics
Customer analytics
Customer experience
Customer service
Data auditing
Data collection
Data integration
Data management
Enterprise resource planning
Generative AI
Help desk
Intelligent assistant
Large Language Models
Market segmentation
Marketing and advertising
model development
Risk management

The Future of Customer Interactions in Financial Services – with Ivan Edwards of Cadence Bank and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
AI at athenahealth@2x
"Clinical support
Healthcare
Automation and robotics
Healthcare services
Business intelligence and analytics
Customer analytics
Data analysis
Data auditing
Data collection
Data integration
Data management
Document processing
Generative AI
Knowledge management
Large language models
Natural Language Processing
Report generation
Search engine

Artificial Intelligence at athenahealth

Athenahealth is a private healthcare company specializing in providing network-powered health services and point-of-care mobile apps. The company’s products and services are designed primarily to enhance patient care, improve operational efficiency and streamline administrative processes.
Improving Patient Experiences in Health Insurance Workflows@1x
"Clinical support
Alert messaging
Automation and robotics
Business intelligence and analytics
Case management
Claim management
Customer analytics
Customer experience
Customer service
Data analysis
Data collection
Data integration
Data management
Generative AI
Help desk
Intelligent assistant
Large language models
Large Language Models
Predictive analytics and forecasting
Process automation
Report generation
Search engine

Improving Patient Experiences in Health Insurance Workflows – with Shane Bray and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
AI at State Farm@1x-min
Automation and robotics
Business intelligence and analytics
Case management
Case management
Claim management
Claim management
Compliance
Customer analytics
Customer analytics
Customer experience
Customer service
Data auditing
Data collection
Data integration
Data management
Document processing
Emergency management
Enterprise resource planning
Fraud protection
Generative AI
Help desk
Intelligent assistant
Investment
Large language models
Large Language Models
Logistics
Marketing and advertising
model development
Reputation management
Security

Artificial Intelligence at State Farm

State Farm is a large insurance company headquartered in Bloomington, Illinois. Its main lines of business include property and casualty insurance, as well as auto insurance. The company is the leading auto and home insurer in the United States.
Machine Learning and Large Language Models in Healthcare – with Dr. Arta Bakshandeh of Alignment Health@1x
"Clinical support
Healthcare
Business intelligence and analytics
Healthcare services
Claim management
Compliance
Customer analytics
Data analysis
Data auditing
Data collection
Data integration
Data management
Enterprise resource planning
Generative AI
Knowledge management
Large Language Models
model development
Predictive analytics and forecasting
Report generation

Machine Learning and Large Language Models in Healthcare – with Dr. Arta Bakshandeh of Alignment Health

AI and machine learning have promising potential in the field of healthcare. However, there is one significant hurdle healthcare companies often encounter when trying to implement AI and machine learning. The data architecture of current legacy systems in healthcare settings prevents implementing many use cases and limits a company’s ability to benefit from these technologies fully.
The Essentials of Wireless Technology Infrastructure for Automotive Manufacturers – with Don McGuire of Qualcomm@2x-min
Automation and robotics
Business intelligence and analytics
Customer analytics
Customer experience
Customer service
Data analysis
Data auditing
Data collection
Data entry
Data integration
Data management
Industrial automation
Knowledge management
Predictive analytics and forecasting
Process automation
Report generation

The Essentials of Wireless Technology Infrastructure for Automotive Manufacturers – with Don McGuire of Qualcomm

Due to technological advancements, automakers are uniquely positioned to benefit from an industry-wide transformation. Technology now allows a direct connection between car manufacturers and the customers who purchase those cars. Such a relationship has never before been possible in the history of the automotive industry.
Introducing GenAI Tools in the Enterprise – with Bhaskar Kalita of Quantiphi@2x
Automation and robotics
Business intelligence and analytics
Customer analytics
Customer service
Data auditing
Data collection
Data integration
Data management
Document processing
Intelligent assistant
Knowledge management
Large language models
Predictive analytics and forecasting
Process automation
Report generation

Introducing GenAI Tools in the Enterprise – with Bhaskar Kalita of Quantiphi

The introduction of GenAI tools in the enterprise signifies a significant shift in how businesses operate in the current technological landscape. These tools enhance various aspects of daily operations, from data analysis to decision-making processes. 

Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.