AI Articles and Analysis about Help desk

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

Improving Patient Experiences in Health Insurance Workflows@1x
"Clinical support
Alert messaging
Automation and robotics
Business intelligence and analytics
Case management
Claim management
Customer analytics
Customer experience
Customer service
Data analysis
Data collection
Data integration
Data management
Generative AI
Help desk
Intelligent assistant
Large language models
Large Language Models
Predictive analytics and forecasting
Process automation
Report generation
Search engine

Improving Patient Experiences in Health Insurance Workflows – with Shane Bray and John Thomas of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
AI at State Farm@1x-min
Automation and robotics
Business intelligence and analytics
Case management
Case management
Claim management
Claim management
Compliance
Customer analytics
Customer analytics
Customer experience
Customer service
Data auditing
Data collection
Data integration
Data management
Document processing
Emergency management
Enterprise resource planning
Fraud protection
Generative AI
Help desk
Intelligent assistant
Investment
Large language models
Large Language Models
Logistics
Marketing and advertising
model development
Reputation management
Security

Artificial Intelligence at State Farm

State Farm is a large insurance company headquartered in Bloomington, Illinois. Its main lines of business include property and casualty insurance, as well as auto insurance. The company is the leading auto and home insurer in the United States.
AI at Cardinal Health@2x-min
Case management
Claim management
Claim management
Compliance
Customer experience
Customer service
Enterprise resource planning
Help desk
Intelligent assistant
Machine learning infrastructure
Research and development

Artificial Intelligence at Cardinal Health – Two Use Cases

Cardinal Health is a global healthcare services company with a rich history and a strong focus on providing integrated solutions to the healthcare industry. Established in 1971, the company has become a leading player in the healthcare sector, offering a wide range of products, services, and technologies to enhance patient care, optimize supply chain efficiency, and drive value-based outcomes.