AI Articles and Analysis about Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.

AI at McKesson@2x-min
Automation and robotics
Business intelligence and analytics
Case management
Claim management
Customer analytics
Customer experience
Customer service
Data analysis
Data collection
Data entry
Data management
Drug discovery
Industrial automation
Industrial control system
Intelligent assistant
Knowledge management
Predictive analytics and forecasting
Process automation
Report generation
Research and development

Artificial Intelligence at McKesson – Three Use Cases

Founded in 1833 and headquartered in Irving, Texas, since 2019, McKesson is a leading distributor of pharmaceuticals and medical supplies. They also provide health information technology and care management tools.
The Impact of AI on Drug Target Discovery and the Personalization of Healthcare – with Leo Barella of Takeda@2x-min
"Clinical support
Case management
Claim management
Claim management
Customer analytics
Customer service
Data analysis
Data collection
Data management
Enterprise resource planning
Predictive analytics and forecasting

The Impact of AI on Drug Target Discovery and the Personalization of Healthcare – with Leo Barella of Takeda

AI has profound implications for drug discovery, ushering in a new era of innovation and efficiency. Recent milestones - such as the first AI-designed drug molecule to enter human clinical trials and the prediction of protein structures for millions of proteins - showcase the transformative power of AI in this domain.
AI at Cigna@2x-min
Business intelligence and analytics
Customer analytics
Customer experience
Customer service
Data analysis
Data collection
Data integration
Data management
E-commerce
Predictive analytics and forecasting
Recommendations

Artificial Intelligence at Cigna – Four Use Cases

Founded in 1982, Cigna is a healthcare and insurance company based in Bloomfield, Connecticut. Cigna is a Fortune 15 global company and employs over 70,000 individuals. Cigna offers health, life, and accident insurance. They also offer Medicare and Medicaid products.
Emerj.com – 002 – Retail AI Use-Cases and Trends – An Executive Guide-min
Business intelligence and analytics
Retail
Customer analytics
Customer experience
Customer service
Data analysis
Logistics
Predictive analytics and forecasting
Supply chain management

Retail AI Use Cases and Trends – An Executive Brief

Retail has been undergoing a digital transformation for some time. Most of us have seen the gradual macroeconomic effects of this change, from the increasingly empty malls to the shuttering of once-prosperous brick-and-mortar stores.
AI at Morgan Stanley@2x-min
Business intelligence and analytics
Finance
Case management
Financial services
Claim management
Professional services
Customer analytics
Customer experience
Customer service
Data analysis
Data auditing
Data collection
Data integration
Data management
Intelligent assistant
Knowledge management
Predictive analytics and forecasting
Report generation
Text analysis

Artificial Intelligence at Morgan Stanley – Three Use Cases

Morgan Stanley was founded in 1935 and is headquartered in New York City. They are an American multinational investment bank and financial services company recognized as a leader in wealth management. With over $1.19 billion in assets, Morgan Stanley is among the top 15 biggest banks in the world.
The Future of Patient Experiences in Healthcare – with Dr. Nele Jessel of Athenahealth@2x
"Clinical support
Healthcare
Business intelligence and analytics
Healthcare services
Customer analytics
Data analysis
Emergency management
Logistics
Predictive analytics and forecasting

The Future of Patient Experience in Healthcare – with Dr. Nele Jessel of Athenahealth

The healthcare industry has experienced several changes in recent decades. The Health Insurance Portability and Accountability Act (HIPAA), signed into law in 1996, represents one such change. HIPAA was initially intended to simplify how healthcare is administered. However, the law also contributed to the increased administrative burden for healthcare practitioners. 
Retail Fraud & Loss Prevention in Data, Brick-and-Mortar and Beyond – with Chris Nelson of Gap Inc.@2x-min
Customer analytics
Consumer goods
Data analysis
Retail
Data auditing
Data collection
Data management
E-commerce
Fraud protection
Fraud protection
Large language models

Retail Fraud & Loss Prevention in Data, Brick-and-Mortar and Beyond – with Chris Nelson of Gap Inc.

Retail fraud and loss prevention have always been significant business concerns impacting profitability and customer trust. However, with the emergence of AI technologies, there is a newfound potential to combat these challenges more effectively. 
Fighting Retail Fraud with Personalization and Classification AI Tools@2x-min (2)
Business intelligence and analytics
Consumer goods
Customer analytics
Professional services
Data analysis
Retail
Data collection
Retail
Data integration
Data management
E-commerce
Fraud protection
Knowledge management
Predictive analytics and forecasting
Recommendations
Search engine optimization

Fighting Retail Fraud with Personalization and Classification AI Tools – with Experts from Instacart, Etsy, and Gap Inc.

This article is sponsored by Riskified, and was written, edited and published in alignment with our transparent Emerj sponsored content guidelines.

Customer analytics

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.