Enterprise Adoption of Artificial Intelligence – When it Does and Doesn’t Make Sense

Daniel Faggella

Daniel Faggella is Head of Research at Emerj. Called upon by the United Nations, World Bank, INTERPOL, and many global enterprises, Daniel is a globally sought-after expert on the competitive strategy implications of AI for business and government leaders.

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Chances are you have already been bombarded on social media or in your inbox about all these “revolutionary AI” this and “game-changer AI” that.

Vendors of AI technology are often incentivized to make their technology sound more capable than it is - but to hint at more real-world traction than they actually have. Yes the broader dynamics of how AI can be applied in business are rarely discussed in depth. In this article we’ll take a “helicopter view” of AI’s progress (and sometimes, lack of progress) in enterprise, and whether or not adoption is the right thing for your business.

This article is based on a presentation delivered by Daniel Faggella, Emerj CEO, for the Technology Association of Georgia's data science event in Atlanta. The findings and opinions in this presentation are based on interviewing and surveying hundreds of AI company founders, and also dozens of interviews with CEOs of hands-on AI consulting companies.

The short story is that AI is being hyped, and that...

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