We see evidence dating back to 2017 that Johnson & Johnson has been regularly publishing about their investments and initiatives related to artificial intelligence. At present, Johnson & Johnson does not seem to boast any mature, deployed applications with the firm itself, but its AI-related investment initiatives indicate their aspirations.
Leading retailers - like Walmart, Stop & Shop, and Home Depot - are enhancing their payment and fraud detection systems, using artificial intelligence that learns transaction norms and infers risk from the context of each transaction.
The COVID-19 pandemic has caused incredible disruption in healthcare systems across the world, as well as an immediate demand for innovative solutions to the growing number of coronavirus patients. Many AI vendors are already trying to find ways they can serve this demand through augmenting their machine learning-powered products - from diagnostics interfaces to radiology solutions and everything in between.
Mitsubishi UFJ Financial (MUFG) is a Japanese holdings bank and financial services company ranked 5th on S&P Global’s list of the top 100 banks, and the largest Japanese bank on the list.
The coronavirus pandemic has ushered in a new era of digital payments; those who once mailed checks and made purchases in person are now paying their bills electronically and shopping online. As the economy is rattled by the coronavirus, there are some AI startups in the payments space that will succeed and others that will fail. All are pivoting rapidly to eCommerce, if that wasn't already their focus to begin with.
Large insurance companies have been experimenting with AI since the middle of the 2010s, piloting chatbots and collecting telematics data for future AI projects. The insurance industry more than many others relies on the collection of data to make critical business decisions. Whether writing policies, or processing claims efficiently the way insurers employ data will determine the lifetime value of the customer.
Fraud, money laundering, and other cyber crimes often increase in times of economic strife, and the pandemic is no different. In light of the coronavirus crisis, we believe that fraud detection applications are among the AI use-cases that are most likely to be adopted and deployed even when funds dry up for other kinds of more long-term, strategic innovation investments.
Barclays is a UK bank ranked 20th on S&P Global’s list of the top 100 banks. Like other top banks, Barclays has forayed into AI for a variety of use-cases. The bank seems to work with AI vendors more than it builds AI applications in-house, which aligns with the general trend of AI adoption in financial services: 68% of the AI products we researched as part of our AI Opportunity Landscape research in financial services were bought from vendors.