ai case studies Articles and Reports

Explore in-depth case studies of real artificial intelligence applications in business, including applications in marketing, finance, security, and other sectors.

Online Education Company Improves Customer Support with Autosuggestion of Macros

    Business intelligence and analytics
    Transportation

    Automotive Repair Equipment OEM uses AI to Monetize Repair Service Data

    Tech Provider: Predii - a company which specializes in building AI platforms designed for repair and maintenance services in the industrial equipment and automotive sector
    Business intelligence and analytics
    Government

    The Department of Homeland Security Uses AI-Enhanced Entity Resolution for its Global Travel Assessment System (GTAS)

    Tech Provider: TAMR - a company that automates the organization of a company’s enterprise-wide data through a machine learning-driven plus human-guided solution
    AI Case Studies

    User Engagement Company Improves Lead Quality Using Predictive Analytics

    Technology Provider: Ignite Technologies (which acquired Infer, a Mountain View, CA-based marketing optimization and machine learning company).
    AI Case Studies

    Smart Home Services Provider Automates Report Creation with AI and Customer Data

    Technology Provider: Automated Insights is a provider of natural language generation platform, Wordsmith, that converts big data into narratives or summary understandable by humans
    AI Case Studies

    Smart Home Services Provider Uses Natural Language Generation to Create Highly Personalized Website Copy

    Technology Provider: Automated Insights is a provider of a natural language generation platform, Wordsmith, that converts big data into narratives or summaries understandable by humans.
    AI Case Studies

    Microsoft Gets the Pulse of Customer Sentiment with Natural Language Processing

    Tech Provider: Lexalytics - A natural language processing and text analytics software and service provider.
    Client Company: Microsoft - A multinational technology company which develops, licenses, sells and supports software, hardware, and services.
    Industry: Consumer goods
    Function: Business intelligence and analytics, Process automation
    Tech Provider Contact Person: Charles Le Gros

    Software Company Reduced Churn with Text Analytics and NLP Insight