Search Results for: Natural Language Processing – Business Applications

Deloitte estimated the size of the global travel and tourism industry at around $1.6 trillion in 2017. When adding in the indirect and induced economic contributions of related activities, the travel and tourism industry accounts for 10.4% of the world’s gross domestic product (GDP).

Adoption of chatbots—coded programs that can engage in some degree of conversation with human inputs, often through the help of artificial intelligence (AI) or machine learning—is undoubtedly a growing trend. There are thousands of chatbots in use today, on websites, messaging apps, and social platforms. It follows that bots would find a prominent place in the retail world.

Stockbrokerage might be viewed by investors as a traditionally human-based service allowing them to buy and sell equities. When looking at the shift in how stock brokerage is different today compared to the early 2000s, the largest change seems to be in software-based automation. Put simply, a lot of what was being done by humans (such as executing trades, giving advice to investors, discretionary trading) can now be done through software.

According to research firm Zinnov, India is the fourth largest geography globally in terms of AI talent pool. Zinnov’s research says India is home to more than 200 AI startups that attracted about $200 million+ funding in 2017. A few major companies that are implementing AI include Amazon, AIG, Equifax, Infosys and NVIDIA - all of which we've covered in depth in our recent "AI in India" research.

The following brand partnership article was written by BIS Research analyst Rahul Papney, and edited by Raghav Bharadwaj of Emerj. For information about our advertising and publishing arrangements with brands, please visit our partnerships page.

Chatbots are gradually being adopted into the healthcare industry and are generally in the early phases of implementation. Market research firm Grand View Research estimates that the global chatbot market will reach $1.23 billion by 2025. This projected growth reflects a compounded annual growth rate (CAGR) of 24.3 percent.

While customer service is making its way to Facebook Messenger and other burgeoning platforms - a massive percentage of customer support inquiries are handled the way they have been for years: Over the phone or on chat.

The transportation domain is beginning to apply Artificial Intelligence (AI) in mission-critical tasks (for example, self-driving vehicles carrying passengers) where the reliability and safety of an AI system will be under question from the general public. Major challenges in the transportation industry like capacity problems, safety, reliability, environmental pollution, and wasted energy are providing ample opportunity (and potential for high ROI) for AI innovation.

Biometric solutions are typically used for security and access control across businesses and government organizations. The U.S. government has taken keen interest in biometric applications and has been aggressively funding advanced research programs in businesses that offer biometrics.

Though in its nascency, the Indian banking sector is beginning to adopt artificial intelligence (AI). While large commercial and investment banks globally are incorporating AI and blockchain for both back-office and customer-facing purposes, in India, widespread adoption of these technologies has not yet come to fruition.