Search Results for: Natural Language Processing – Business Applications

Executives worry about their businesses.

They often have to navigate, with limited resources, a stormy market made of customers, competitors, and regulators, and the interactions between all these actors make finding answers to business questions a complex process.

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Insurers have been long aware of the perfect storm of converging market trends pointing to the permanency of digital disruption and change. Yet, the industry – especially the big players – always seemed to move their collective house further away from the shoreline. 

DHL is a German logistics company that offers parcel delivery, express mail, freight forwarding, and third-party logistics. Its parent company is Deutsche Post (‘DPDHL’), the world’s largest logistics enterprise, operating in over 220 countries and employing more than 510,000 people worldwide. 

A cyber attack on a large-scale government IT services provider, SolarWinds, in 2019 allowed the hackers behind it to gain access to various high-profile entities, including email access to the US Departments of Treasury and Justice. The case highlighted that a cyber attack on one company could have drastic ripple effects across vital network systems. 

An operational compliance framework is critical for banks and other financial institutions (FIs). However, it is a tremendous challenge to constantly and uniformly comply with regulations, guidelines, and laws, given the complexity and immensity of legislation.

The era of humans serving as sole agents for lending and underwriting is no more. Machine learning and AI are now more ubiquitous within financial institutions and insurance companies, thanks in no small part to the automation of lending and underwriting processes. 

Chatbots have been a fixture of customer service life for the past few years and in the public eye for nearly a decade. Unfortunately, chatbots have garnered a reputation in that time as a generally mediocre technology, or otherwise the apex of merely a passing fad.

Banking is an industry well-known for its robust office culture. Even though banks performed incredibly well during the pandemic – record profits despite global uncertainty – some prominent banking leaders wanted their employees back in the office. Unfortunately for these leaders, they are fighting a losing battle. 

This article is based on a presentation given by Emerj CEO Daniel Faggella in Geneva, at the 2019 New Shape Forum: Weapons Governance for the Geneva Disarmament Platform. To learn more about Emerj's AI presentations and speaking, visit our presentations page.