podcast interviews Articles and Reports

Our podcast interviews feature the best and brightest executives and researchers in artificial intelligence today, and each episode highlights current and near-term AI use-cases of value for business leaders. Explore our full list of AI podcast episodes below:

1

What Chatbots Can Do, and Cannot Do

Episode Summary: In this episode, discover how chatbots and conversational agents can provide you an advantage in the realms of customer support, product, support, lead engagement, and more, and learn the theory behind creating useful chatbots you can use in your own business.

How Are Businesses Making NLP Work? - with Paul Barba of Lexalytics

How Are Businesses Making NLP Work? – with Paul Barba of Lexalytics

Episode summary: This week on AI in Industry, we speak to Paul Barba (Chief Scientist at Lexalytics) about what how companies are using natural language processing, and what it takes (in terms of expertise, time, and training) to get these systems working. From sentiment analysis to categorization, Paul walks us through interesting and fruitful use-cases and sheds light on the back-end "tweaking" required to keep NLP productive in a changing business environment.

AI for Theft Prevention and Process Adherence - with Alan from Everseen

AI for Theft Prevention and Process Adherence – with Alan O’Herlihy from Everseen

Episode summary: In this episode, we speak with Alan O'Herlihy, Founder and CEO of Ireland-based Everseen. Alan speaks to us about how machine vision systems can be used to detect theft or mistakes at a checkout counter (including forgetting to scan items, customers intentionally hiding items, and more). Alan not only explains where these technologies are in use today, but he also breaks down some of his own predictions about what these computer vision systems might make possible in the workplace of tomorrow.

Qrativ's Murali Aravamudan on "What's Possible" for AI in Drug Discovery

Qrativ’s Murali Aravamudan on “What’s Possible” for AI in Drug Discovery

Episode summary: In this episode, we talk to Murali Aravamudan, Founder and CEO of AI-driven drug discovery startup Qrativ, a joint venture by the Mayo Clinic and biotech/data science firm nference. Murali and I discuss the surge of medical information and data in the medical industry, the role of artificial intelligence in developing drugs for treatments to various diseases, and the future of AI in drug discovery.

AI in Healthcare IT Security - Why Hospitals are Targets

AI in Healthcare IT Security – Why Hospitals are Targets

Episode summary: In this episode, we talk to Daniel Nigrin, MD, Senior Vice President and CIO at Boston Children’s Hospital. Daniel and I discuss why hackers have come to prey on the healthcare industry, how these hackers benefit from their illicit activities, and what healthcare IT security precautions can be taken to prevent such attacks.

NLP for Customer Service - How Does it Work?

NLP for Customer Service – How Does it Work?

Natural language processing has gained more and more attention with the raise of (or rather, the "fad" of) chatbots. Despite the flurry of press releases from companies about their conversational agents (only a few of which seem to be delivering real business value), few business leaders understand the value of NLP for customer service, sales enablement, or eCommerce.