AI Podcast Interviews Articles and Reports
Our podcast interviews feature the best and brightest executives and researchers in artificial intelligence today, and each episode highlights current and near-term AI use-cases of value for business leaders. Explore our full list of AI podcast episodes below:
Episode summary: In this week’s episode we focus on AI application in the customer service business function, - specifically in the context of call centers. We speak with Ali Azarbayejani, CTO of Cogito based in the Boston area, which works on coaching and providing feedback for call center agents in real time.
Episode summary: There are many challenges to bringing AI into an enterprise for example the lack of skilled AI talent, or issues around data organization. In this week's episode, we focus on AI adoption in the enterprise from an investor’s perspective.
Episode summary: In this week's interview on the AI in Industry podcast, we speak with Amir Konigsberg, the CEO of Twiggle, about the future of product search - and how eCommerce and retail brands can use natural language processing (NLP) to improve their user experience.
Episode Summary: Machine learning (ML) can be used to identify objects and pictures or help steer vehicles, but is not best suited for text-based AI applications says Robbie Allen, founder of Automated Insights.
Episode summary: This week’s episode explores the current possibilities in applying natural language processing for legal contract review. We speak with Andrew Antos and Nischal Nadhamuni from Klarity, a Boston-based startup focused on using natural language processing (NLP) based information extraction, from non-disclosure agreements (NDAs), in a live setting.
Episode Summary: Natural Language Processing (NLP) can be applied to tasks such as customer service handling or in chatbots to answer fact based questions. Another emerging application for NLP is in content marketing and content production.
Episode Summary: In this episode of AI in industry, we speak with Michael Johnson, the director of research and innovation for Interactions llc, in Boston MA. Michael explores the inbound (human to machine) and outbound (machine to human) applications of voice based natural language processing (NLP) and also talks about attaching a time-frame to how soon small and medium enterprises (SMEs) would have access to this technology in a financially sensible manner.