AI Articles and Reports about Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.

hospitals using machine learning, including mayo clinic

How America’s 5 Top Hospitals are Using Machine Learning Today

Despite the massive venture investments going into healthcare AI applications, there's little evidence of hospitals using machine learning in real-world applications. We decided that this topic is worth covering in depth since any changes to the healthcare system directly impact business leaders in multiple facets such as employee insurance coverage or hospital administration policies.

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Telecom Machine Learning Applications – Comparing AT&T, Verizon, Comcast and More

As a business leader, you know the essential role of telecommunications in running a business. In the digital era, the telecom industry has shifted from basic phone and Internet service to a sector that is going high-tech and constantly evolving into a more mobile, wearable and automated environment.

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Chatbot Comparison – Facebook, Microsoft, Amazon, and Google

Siri and Alexa have now become household names in America, Xiaoice has been an digital friend to million in China since 2014, and the term “chatbot” has been a buzzword for nearly two years.

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AI in Banking – An Analysis of America’s 7 Top Banks

While tech giants tend to hog the limelight on the cutting-edge of technology, AI in banking and other facets of the financial sector is showing signs of interest and adoption even among the banking incumbents.

How Innovative Healthcare Companies Use AI to Put Patients First 1

How Innovative Healthcare Companies Use AI to Put Patients First

Episode Summary: If there's any industry ripe for disruption by AI and ML applications, it's healthcare. This week, we speak with Eleven Two Capital's Founder and Managing Partner Shelley Zhuang, whose investment focus (among other spaces) is on innovative healthcare services and applications. In addition to discussing how AI and ML is helping propel genomics, diagnostics, therapeutic treatment, and other innovations into a new paradigm, she touches on what the healthcare space might look like in the next 10 years. For healthcare startups looking to break into the healthcare market, Zhuang doesn't pretend to have simple answers; however, she identifies commonalities among smart companies that have prepared early for meeting regulatory and other industry considerations. This interview was recorded live in San Francisco at Re-Work's Machine Intelligence in Autonomous Vehicles Summit in March 2017.

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Artificial Intelligence in Retail – 10 Present and Future Use Cases

Artificial intelligence in retail is being applied in new ways across the entire product and service cycle—from assembly to post-sale customer service interactions, but retail players need answers to important questions:

Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.