Search Results for: Natural Language Processing – Business Applications

Our AI Opportunity Landscape research clearly demonstrates how chatbots are relatively over-hyped in the marketplace, and most buyers drastically overestimate their effectiveness as a result. Some of our press releases about the bloviated claims about chatbot deployments have ruffled the feathers of conversational interface vendors.

Artificial intelligence is poised to change every industry - and to create trillions in economic value over the coming decades.

The top 100 global banks, including Goldman Sachs, are beginning to take AI strategies very seriously.

The auto-lending industry stands to benefit from artificial intelligence in much the same way as insurance companies, particularly when it comes to underwriting and risk management. According to Deloitte, nearly $500 billion in new loans and leases are originated annually, and 86% of new car purchases rely on borrowed money. In this article, we discuss how AI startups aim to facilitate different processes within the auto-lending industry, looking to two well-funded startups as examples of what's possible in the space:

Since the advent of online banking services, customers have had several different ways of communicating with their banks. Banks need to monitor all of these incoming customer requests and respond to them in the most efficient way possible. Further, each of the various channels of communication represents a valuable way to segment customers to not only improve how they perceive a bank’s brand but also to market banking products to them better.

Although there are established use-cases for AI applications in the business world, the claims that AI vendors make about returns from their software are often exaggerated. What is also not apparent amongst the AI hype is that adopting AI and machine learning is far more challenging than it might seem.

Our research indicates that AI applications for risk-related banking functions are more numerous than applications for other business areas. Fraud and Cybersecurity, Compliance, Loans and Lending, and Risk Management collectively made up 56% of the AI vendor products in the banking industry, as shown in the graph below:

Militaries around the world are starting to make increasing investments in artificial intelligence and machine learning capabilities. The top military defense contractors in the US, Europe, and Israel are all working on AI software to sell into the defense sector. That said, the military adoption of AI is as of right now slow in comparison to that of contractors.

This article is part 2 of a 7-part series called "AI Zeitgeist," where we'll be mapping out the details of AI adoption over the next 10 years and explore the critical changes in the AI ecosystem that business leaders need to understand.

There are several companies claiming to offer AI-based sentiment analysis solutions to companies, specifically their marketing and product development departments. In fact, some of the largest tech companies are offering these solutions to medium and large enterprises. We found these solutions are intended to help companies with at least one of the following business problems: