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In previous Emerj articles in the AI Power series, we've taken a hard look at AI's increasing influence both in the macrocosm of our global politics and, more intimately, where it stands to hijack human reward systems through essentially the same forces that drove the ascent of the internet in the late 1990s and early 2000s.

This article is sponsored by Riskified, and was written, edited and published in alignment with our transparent Emerj sponsored content guidelines.
The advent of the COVID-19 pandemic is leaving retail and eCommerce enterprises awash in numerous, often chaotic trends, many of which are proving critical for driving AI adoption throughout the industry. Perhaps most prominent among these market dynamics is an enormous shift to online retail.

Customer experience (CX) teams often face a complicated puzzle when it comes to budgetary decisions and resource allocation within their organizations.

A cyber attack on a large-scale government IT services provider, SolarWinds, in 2019 allowed the hackers behind it to gain access to various high-profile entities, including email access to the US Departments of Treasury and Justice. The case highlighted that a cyber attack on one company could have drastic ripple effects across vital network systems. 

COVID gave the digitalization of modern business such a tremendous push forward that it advanced a decade in just a few years. Companies and sectors that had never imagined a remote workforce were forced to connect entirely online. 

What does developing an AI strategy look like? Most executives openly embrace the technology and the automation possibilities within their organization. They may just need a bit of help getting started.

AI plays a more significant role in our lives every day, and cybersecurity is hardly an exception – for both the "cat" and "mouse" sides of the table. According to a study from the Ponemon Institute in partnership with Accenture, cybercrime alone cost financial services firms $18.5 million on average in 2018.

Well before the surge of COVID-19 unearthed a veritable plague of criminal activity taking place over screens and digitized realms, banks were well aware they had a problem with cybercrime. 

When Facebook bought Oculus in 2014 for over a billion dollars, it was an investment ahead of its time. For years virtual reality remained an interesting novelty and little more.

Banking is an industry well-known for its robust office culture. Even though banks performed incredibly well during the pandemic – record profits despite global uncertainty – some prominent banking leaders wanted their employees back in the office. Unfortunately for these leaders, they are fighting a losing battle.