AI Articles and Analysis about Business intelligence and analytics

Artificial Intelligence is currently being deployed in customer service to both augment and replace human agents - with the primary goals of improving the customer experience and reducing human customer service costs. While the technology is not yet able to perform all the tasks a human customer service representative could, many consumer requests are very simple ask that sometimes be handled by current AI technologies without human input.

It would be great if instead of having our car break down - could have them fixed as soon as the underlying problem began. It would be great if instead of having to diagnose a malfunctioning piece of mechanical equipment - would could have the right "fix" presented to us immediately. As it turns out, artificial intelligence may be working its way to accomplish both of those goals in the not-so-distant future.

Thanks to the relative ease with which local governments can now gather real time data, combined with the capabilities of artificial Intelligence, cities are realizing interesting new ways to run more efficiently and effectively.

Medical diagnostics are a category of medical tests designed to detect infections, conditions and diseases. These medical diagnostics fall under the category of in vitro medical diagnostics (IVD) which be purchased by consumers or used in laboratory settings. Biological samples are isolated from the human body such as blood or tissue to provide results. Today, AI is playing an integral role in the evolution of the field of medical diagnostics.

Artificial intelligence is likely to affect the entire landscape of insurance as we know it. Change is here, more is coming. Today, the insurance market is dominated by massive national brands and legacy product lines that haven’t substantially evolved in decades. This kind of stagnation has historically suggested that it is an industry ripe to be disrupted.

Genomics is a branch of molecular biology focused on studying all aspects of a genome, or the complete set of genes within a particular organism. Today, machine learning is playing an integral role in the evolution of the field of genomics.

Episode summary: In this episode we speak with Sangeeta Chakraborty Chief Customer Officer at Ayasdi and discuss the applications of data science and AI in healthcare, what hospitals and healthcare systems are doing to adopt this kind of technology, and how this approach can be extended to other forms of enterprise. This interview was conducted in-person at BoostrapLabs annual AI conference in SF.

The applications of AI in pharma are building momentum, but we wanted to look beyond the hype and find the underlying trends that matter in business.