AI Case Studies Articles and Reports

Explore in-depth case studies of real artificial intelligence applications in business, including applications in marketing, finance, security, and other sectors.

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Software Company Reduced Churn with Text Analytics and NLP Insight

Tech Provider: Lexalytics - A natural language processing and text analytics software and service provider.
Client Company: Voziq - Offers software to help customers reduce churn and gain insight on their customers.
Industry: Media
Function: Business intelligence and analytics, Process automation
Tech Provider Contact: Charles Le Gros

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Yahoo! Uses NLG to Deliver Personal Fantasy Sports Recaps and Updates

Technology Provider: Automated Insights is a provider of natural language generation platform, Wordsmith, that converts big data into narratives or summary understandable by humans

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Lingerie Brand Leverages AI for Automating Paid Search and Social Media Marketing

Technology Provider: Albert - An artificial intelligence marketing platform for the enterprise, driving autonomous digital marketing campaigns for companies around the globe

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Hospital Uses Natural Language Processing for Assisted Physician Documentation

Technology Provider: Nuance Communications, an AI technology company that provides products in voice, natural language understanding, reasoning and systems integration.

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Swedish Bank Uses Natural Language Processing for Virtual Customer Assistance

Technology Provider: Nuance Communications, an AI technology company that provides products in voice, natural language understanding, reasoning and systems integration.

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News Organization Leverages AI to Generate Automated Narratives from Big Data

Technology Provider: Automated Insights is a provider of natural language generation platform, Wordsmith, that converts big data into narratives or summary understandable by humans

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Bank Reduces Money-Laundering Investigation Effort with AI

Technology Provider: Ayasdi
User Company: HSBC Bank
User Company Description: HSBC Holdings is a British multinational banking and financial services holding company, with offices all over the world and over 200,000 employees.
Industries: Finance
Applications: Financial Risk

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Furniture Retailer Saves Time on Customer Support with Routing and Macros

Technology Provider: DigitalGenius, an artificial intelligence solutions provider for customer service operations.
User Company: Joybird
User Company Description: Joybird offers handcrafted custom mid century modern furniture in 100+ fabric and leather options.
Industries: Retail, Furniture
Applications: Customer Support, Customer Experience