Microsoft Gets the Pulse of Customer Sentiment with Natural Language Processing
Tech Provider: Lexalytics – A natural language processing and text analytics software and service provider. Client Company: Microsoft – A multinational technology…

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Read the Emerj team’s latest coverage on AI use-cases and trends in banking.
Tech Provider: Lexalytics – A natural language processing and text analytics software and service provider. Client Company: Microsoft – A multinational technology…

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Tech Provider: Lexalytics – A natural language processing and text analytics software and service provider. Client Company: Voziq – Offers software…

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Technology Provider: Automated Insights is a provider of natural language generation platform, Wordsmith, that converts big data into narratives or summary…

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Cosabella realized that investing in manual efforts in marketing and advertising was not scalable or cost-effective. The company wanted to automate…

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UHS operates on a value-based healthcare system, meaning its healthcare providers are paid based on the quality of care rather than…

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Swedbank wanted its customer contact center agents to focus on sales rather than on service. The bank’s 700 contact center agents…

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Associated Press (AP) reporters spent a significant amount of time and effort to manually glean insights from quarterly financial reports released…

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