AI Sector Overviews Articles and Reports
Artificial intelligence “sector overview” reports are designed to help business leaders explore the possibilities and important AI trends across industries. Search our sector overview reports below:
Oil remains one of the most highly valued commodities in the energy sector. Estimates of total energy investment in 2016 tip the scale at approximately $1.7 trillion which represents 2.2 percent of the global GDP. However, as concerns over the environmental impact of energy production and consumption persist, oil and gas companies are actively seeking innovative approaches to achieving their business goals while reducing environmental impact.
When managers and leaders think about machine learning in retail, they often imagine helpful in-store robots, automated processes like checkout or stocking shelves, or conversational agents that suggest products and answer questions for customers. While these applications should be considered as disruptive factors for retail’s future, it’s unlikely that these factors will be the first wave of AI’s impact on the sector.
Artificial Intelligence is currently being deployed in customer service to both augment and replace human agents - with the primary goals of improving the customer experience and reducing human customer service costs. While the technology is not yet able to perform all the tasks a human customer service representative could, many consumer requests are very simple ask that sometimes be handled by current AI technologies without human input.
The global fashion industry is valued worldwide at an estimated $3 trillion and representing 2 percent of the global Gross Domestic Product. The World Bank categorizes apparel in the broader category of manufacturing which represented 15 percent of the global GDP in 2016. eCommerce has shifted the industry from strictly brick-and-mortar (and catalog) to a more mobile and social media-friendly space, which has opened up in applications of AI in fashion that may help to mold the future of the customer experience.
An increasing number of online companies are utilizing recommendation systems to increase user interaction and enrich shopping potential. Use cases of recommendation systems have been expanding rapidly across many aspects of eCommerce and online media over the last 4-5 years, and we expect this trend to continue.
Thanks to the relative ease with which local governments can now gather real time data, combined with the capabilities of artificial Intelligence, cities are realizing interesting new ways to run more efficiently and effectively.
Artificial intelligence is likely to affect the entire landscape of insurance as we know it. Change is here, more is coming. Today, the insurance market is dominated by massive national brands and legacy product lines that haven’t substantially evolved in decades. This kind of stagnation has historically suggested that it is an industry ripe to be disrupted.