AI Articles and Reports in Consumer goods

Explore articles and reports related to artificial intelligence in consumer goods, including coverage of electronics, fashion, retail, and more.

Artificial Intelligence in Customer Service 950×540

Artificial Intelligence for Customer Service – Current and Future Applications

Forrester surveyed call center business leaders and found that 46% of them expect their business to grow by 5%-10% in 2019. To make this happen, Forrester reports that companies will increasingly explore the use of AI-driven chatbots and voice services.

Using Wearable Data for Artificial Intelligence Applications - Current Use Cases

Using Wearable Data for Artificial Intelligence Applications – Current Use Cases

International Data Corporation reports that the global wearables market continued to grow in the second quarter of 2018 as shipments reached 27.9 million units, an increase of 5.5% year-on-year. This growth translated to $4.8 billion year-on-year for the quarter. Smartwatches continued to be the most popular wearables.

Data Collection and Enhancement Strategies for AI Initiatives in Business

Data Collection and Enhancement Strategies for AI Initiatives in Business

There’s more to successful AI adoption than picking the right technology. Business leaders should be aware of the technical requirements of the initiative they’re undertaking, and few of those requirements are as important as data.

AI for Retail and eCommerce in India - Challenges and Opportunities

AI for Retail and eCommerce in India – Challenges and Opportunities

Episode Summary: In this episode of the AI in Industry podcast, we interview Sumit Borar, Senior Director of Data Sciences and Engineering at Myntra, an eCommerce site for fashion, about the current and future state of eCommerce personalization and how the way customers in India purchase products online affects that personalization. Myntra talks about the challenges of bringing dialed-in personalized recommendations to the physical world and the challenges of bringing eCommerce into the developing world.

Artificial Intelligence for Beauty and Cosmetics - Current Applications

Artificial Intelligence for Beauty and Cosmetics – Current Applications

Reuters referenced an Orbis Research figure estimating the global cosmetics market to be worth around $$805.61 billion by 2023.

Chatbots for Customer Service - 4 Current Applications

Chatbots for Customer Service – 4 Current Applications

IBM estimates that 265 billion customer support tickets and calls are made globally every year, resulting in $1.3 trillion in customer service costs. IBM also referenced a Chatbots Magazine figure purporting that implementing customer service AI solutions, such as chatbots, into service workflows can reduce a business’ spend on customer service by 30 percent.

Consumer goods

Explore articles and reports related to artificial intelligence in consumer goods, including coverage of electronics, fashion, retail, and more.