AI Articles and Reports in Consumer goods

Explore articles and reports related to artificial intelligence in consumer goods, including coverage of electronics, fashion, retail, and more.

7 Chatbot Use Cases That Actually Work 950×540 (1)

7 Chatbot Use Cases That Actually Work

Since Facebook Messenger, WhatsApp, Kik, Slack, and a growing number of bot-creation platforms came online, developers have been churning out chatbots across industries, with Facebook's most recent bot count at over 33,000. At a CRM technologies conference in 2011, Gartner predicted that 85 percent of customer engagement would be fielded without human intervention. Though a seeming natural fit for retail and purchasing-related decisions, it doesn't appear that chatbot technology will play favorites in the coming few years, with uses cases being promoted in finance, human resources, and even legal services.

Shopify's Kit - The AI Personal Marketing Assistant 3

Shopify’s Kit – The AI Personal Marketing Assistant

Episode Summary: We've interviewed a number of guests on Emerj, but very few who have had a serious part of their career in selling automobiles. But Michael Perry did just that for 5 years before founding Kit, his third startup - an AI-powered Virtual Employee that works in marketing for small businesses and was acquired by Shopify in April 2016. In this episode, Perry speaks about how Kit and Shopify leverage AI on a daily basis, and how a “non-tech” person with no formal background in AI or data science can build a team for an AI project.

Shopify's Kit - The AI Personal Marketing Assistant 1

Airbnb Machine Learning – How Data and Social Science Make it All Work

Expertise: Data science and economics

Brief Recognition: Elena Grewal leads a team of data scientists responsible for the user’s online and offline travel experience at Airbnb. Her team partners with the product team to understand and optimize all parts of the product, using experimentation and machine learning in a wide variety of contexts. Prior to Airbnb, Elena was a doctoral candidate in the Economics of Education program at the Stanford University School of Education. She received a B.A. in Ethics, Politics, and Economics, with distinction, from Yale University, and a Masters degree in Economics at Stanford University. She was also the recipient of the Stanford Interdisciplinary Graduate Fellowship.

How Machine Learning Shapes Your eBay Experience 1

How Machine Learning Shapes Your eBay Experience

Episode Summary: At Facebook headquarters, I learned there are 1 billion active users every month. In a more recent interview at eBay headquarters in San Jose, l learned that the well-known digital store has over 1 billion products for sale. eBay is, without a doubt, the world’s largest marketplace, and there’s enough incoming data to keep a large team of data scientists busy for years. I speak with Zoher Karu, eBay’s chief data officer, about how eBay leverages data and machine learning to create a better experience for its customers and also their sellers, shedding light on important lessons for anyone looking to sell a product online.

AI Founders and Executives Predict 5-Year Trends on Consumer Tech

AI Founders and Executives Predict 5-Year Trends on Consumer Tech

It's been over a month since our last major artificial intelligence consensus (which covered 33 AI researcher perspectives on the 20-year risks of AI), and we decided that this time around, we'd speak with AI executives directly about the future of artificial intelligence and machine learning in consumer tech.
The media is awash with buzz-stories about autonomous vehicles, speech recognition, robotics, and more, but it seems difficult to glean a perspective on which consumer AI tech trends are likely to make the biggest impact in the coming 5 years.
While there's certainly no crystal ball, our preference as a market research firm is to combine research and news analysis with a strong consensus from dozens of experts in the field. When it comes to AI for consumer tech, we decided to ask executives and founders of artificial intelligence companies what they believe to be the most important AI consumer tech trends in the next half decade.
You can see a full list of the answers to our "AI Consumer Tech Trends" below in our large infographic.

Machine Learning Still Getting Sea Legs in World of Midsize Business - A Conversation with Charles Martin

Machine Learning Still Getting Sea Legs in World of Midsize Business – A Conversation with Charles Martin

Episode Summary: While we’ve featured quite a few companies that use and implement AI systems, we’ve more rarely gone behind the scenes with companies or consultants providing AI-related services to companies. In this week’s episode, we talk with Machine Learning Consultant Charles Martin, a data scientist and machine learning expert who has done freelance consulting on machine learning systems at companies including eBay, GoDaddy, and Aardvark. In this interview, Charles talks about the areas in AI that he believes are ripe for implementation in a business context, and where he sees businesses getting AI ‘wrong’ before getting to the hard work of implementing systems that work for them.

Consumer goods

Explore articles and reports related to artificial intelligence in consumer goods, including coverage of electronics, fashion, retail, and more.