Is Artificial Intelligence for Small Business? Factors to Consider for Technology Adoption

Daniel Faggella

Daniel Faggella is Head of Research at Emerj. Called upon by the United Nations, World Bank, INTERPOL, and leading enterprises, Daniel is a globally sought-after expert on the competitive strategy implications of AI for business and government leaders.

Is Artificial Intelligence for Small Business?

AI is being likened to a "Fourth Industrial Revolution" because of it's potential for creating profound change in people’s lives, much like the invention of steam engines (First Industrial Revolution), electricity and mass production (Second Industrial Revolution), and the rise of the digital age (Third Industrial Revolution) had in the past.

AI/ML applications are everywhere, from ride sharing companies to voice search on mobile phones. We use AI every day - it feels so accessible to consumers that it must be within reach for small business leaders, too.

Given the inevitability of AI's applications across sectors, it would seem a good idea for small businesses to jump on the AI bandwagon sooner than later to be more competitive... Right?

Not necessarily - timing will be critical for small business adoption - and in this article I'll aim to lay out a framework for how small businesses should prioritize the adoption of AI in the years ahead. This article will explore how small ...

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