AI Articles and Analysis in Finance

Credit card companies could make use of AI applications across multiple business areas. AI-based fraud detection is among the most widely discussed AI applications in the financial sector, and it seems to work for credit cards similarly to how it works for banks. Additionally, credit card companies and financial institutions could use AI software to improve customer service and develop customer-targeted marketing campaigns.

Many business processes in retail banking are ripe for automation with AI. All types of banks may appreciate the use-case of payment processing automation and fraud detection, but retail banks may also benefit from automated credit scoring and customer service chatbots.

Event Host: Harvard Univesity

Date: April 12, 2019

Team Member: Daniel Faggella, Emerj Founder and CEO

Optical character recognition (OCR) is a subset of machine vision technology that focuses on recognizing written letters and characters and reproducing them digitally for later use. This opens up many possibilities for the banking industry, including some security solutions, and notably, document digitization.

Since the early 2010s, major banks have used anomaly detection - an AI technique for identifying deviations from a norm - for automating fraud, cybersecurity, and anti-money laundering processes.

The financial sector has been an early adopter of AI. It is likely that the use of algorithms in trading and the fact that most large financial firms already have teams of software developers aided the transition into data science and AI applications in the industry.

AI applications for the banking and finance industry include various software offerings for fraud detection and business intelligence. There are also predictive analytics applications outside of these that help banks automate financial processes and services that they offer their customers and provide internal analytics.

In recent years, the demand for greater cybersecurity has risen even among the everyday citizen. This is especially true for one’s personal and financial information, which fraudsters are constantly finding new methods of breaching accounts to find. This need for security has also risen in insurance, and numerous AI firms are selling claims fraud detection solutions to the insurance sector.