[For Consultants and IT Services Professionals] Generating AI ROI – Best Practices and Frameworks

Most of the questions of our executive readers at Emerj.com ask can be boiled down to one theme:

“Where is the ROI of AI in my sector?”

Applying AI is challenging, mistakes are costly, and seeing a return on investment (ROI) from AI projects is something that every business leader and consultant is looking for.

ROI is being measured incorrectly – because of this – most companies are setting themselves up for a failed first initiative.

AI-focused consultants and IT services professionals can help companies to ensure a strong ROI potential, and avoid costly mistakes. The services firms that capture these lucrative early AI projects will be in a better position to not only deliver value to their clients, but to win a greater share of the enterprise AI projects and budgets in the years to come.

Most AI Projects Don’t Achieve an ROI of Any Kind – and They Need an Expert Guide

It’s true that some AI projects fail because the company didn’t have adequate data, or because it lacks the right data science talent.

However – many projects fail because the measurements of success were established incorrectly.

Most companies set out to measure AI ROI in one way:

• Short-term financial return (an amount of money saved or made)

While this approach can be helpful if measurements are established well from the start, it is woefully incomplete.

Artificial intelligence requires a firm understanding of strategic advantage, of how AI capabilities (data infrastructure, teams, and skills) can be improved – and this is where consultants and IT services professionals can deliver tremendous value for their clients.

Without a tie to long-term advantage, many attempts at AI ROI turn into what we call “toy applications” – individual instances of AI that exist as experiments but add neither financial value nor significant learning and skill to the company who spends money on them.

Leaders who are deciding on AI projects and initiatives want to:

• Understand the ROI potential of an AI project before sinking money into developing it
• Have tangible, measurable benchmarks to hold their AI projects accountable
• Leverage each AI application towards long-term AI agility and AI advantage (in addition to short-term measurable results)

And that’s exactly what the new Generating AI ROI report provides – with a special focus on the role and function of consultants and IT services consultants.

How Nontechnical Leaders Can Set Up AI Initiatives for Success

Most leaders don’t know how to establish expectations, measurements, and frameworks for AI ROI because they simply haven’t had the chance to try.

AI is new to many sectors, and most pilot projects are barely getting started – so actual experience with reliably rolling out AI is a skill set held by a limited number of experts around the world.

This report was written for:

• Management and Strategy Consultants
• IT Services and Development Firms
• Boutique Consultancies and Advisors

These roles have one thing in common: They will often be the first trusted advisor in bringing AI to live in the enterprise. The right guidance can be worth millions to an enterprise, and we’ve composed this report to address the most important topics related to AI ROI.

The objective of our ROI research was to determine the frameworks and steps involved in predicting and ensuring AI ROI in the short-term and the long-term.

Ultimately, we aim to give consultants and IT services professionals the ability to see real traction with AI projects, while most of their competitors waste time and money on chasing the wrong measurements, without a grounded strategy for delivering AI value. Our Generating AI ROI report draws from over 50 interviews with such AI experts from across countries and geographies.

If you want to give your clients a powerful framework for short-term financial ROI from an AI project – this report will be remarkably helpful.

If you want to give your clients clear steps to leverage AI for a long-term strategic advantage – using each new AI initiative as momentum for winning in the marketplace – then this report will be absolutely essential.

A Structured Guide to Delivering Financial and Strategic ROI with Artificial Intelligence for Consulting and IT Services Leaders

The ROI report provides a set of frameworks to set an AI project up for success – breaking down the complex process of AI ROI into “strategic” and “measurable” components – with additional context and details just for consultants and IT services professionals.

This compact 32-page report is broken down into four key chapters:

1. Effectively Framing the ROI of AI – Discover the most critical hurdles to near-term ROI, and best practices for deciding on AI projects based on their ROI potential.
2. Achieving Strategic ROI – Position an AI project to deliver long-term results in line with core business priorities. In this chapter, you’ll learn three strategic ROI exercises to align AI initiatives to an AI advantage now – and into the future.
3. Achieving Measurable ROI – Use the six categories of measurable ROI as anchor points for any AI project – and set yourself up to overcome many of the early hurdles that AI initiatives face.
4. Making ROI Happen – The Critical Success Factor – Team collaboration and alignment steps for nontechnical executives, including a walk-through of key team collaboration points across the six phases of AI deployment.

Purchase your copy of Generating AI ROI – Best Practices and Frameworks.