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AI transformation in Banking 1200x200What Banking Leaders Think About AI – and What They’re Missing

Trending AI in Banking Context

5 Ways Banking Chatbots Improve Customer Experience

5 Ways Banking Chatbots Could Improve the Customer Experience

In banking and finance, chatbots have the potential to improve the customer experience by allowing customers to check their account balances, transfer money, learn about interest rates, change their billing addresses, and more.

Conversational Interfaces as Weapons of Mass Engagement - 6 Banking Use-Cases

Conversational Interfaces as Weapons of Mass Engagement – 6 Banking Use-Cases

The thoughts and opinions expressed by the author of this piece and the interviewee, Maruf Hossain, are entirely their own and do not reflect the opinions, views, or stances of the companies at which they work.

How AI Could Benefit Investment Banking Clients - A Brief Overview

How AI Could Benefit Investment Banking Clients – A Brief Overview

Much of the discussion surrounding AI in banking is focused on retail banks, with applications such as chatbots and payment fraud detection. But there exist AI capabilities that stand to benefit investment banking clients specifically as wealth management departments begin to adopt them.

AI-enabled Enterprise Search - Faggella sinequa copy

Intelligent Search in Banking and Financial Services – Current Capabilities

Financial institutions have challenges around data accessibility. They want to leverage their large amounts of data so their employees, such as customer service agents, can find the information they need quickly.

AI-Enabled Marketing in Finance - Current Applications

AI-Enabled Marketing in Finance – Current Applications

It can be difficult for financial institutions to keep up with the rapid changes in the digital marketing and advertising landscape. There are numerous factors which are susceptible to change, and they all have an effect on how useful certain marketing strategies are. As the internet and advertising evolve, some companies may find it important to consider an automated solution to driving efficiency in marketing.

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