Jean Olivier
Jean Olivier writes on AI applications in finance, insurance, and healthcare for Emerj.com. With a background in visual communication and a postgraduate qualification in marketing management, he brings experience from the medical and insurance fields to the table as well. Based in Cape Town, South Africa, Jean combines industry insights with AI expertise for clear, impactful content.
Articles by Jean
5 articles
Autonomous vehicles encounter high expectations regarding safety and operational consistency across diverse driving environments. A significant challenge lies in ensuring that autonomous systems can adapt to variable road and weather conditions, something that can profoundly impact fleet efficiency and safety.
In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.
Intuit, the financial software powerhouse behind popular tools like TurboTax and QuickBooks, acquired Credit Karma in 2020 for approximately $1.7 billion. Intuit's mission is to power prosperity globally by offering innovative solutions that help individuals and small businesses manage their finances effectively.
This interview analysis is sponsored by MindBridge and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
As AI continues to reshape industries, calculating the ROI for AI initiatives remains a complex challenge. According to a study by MIT Sloan Management Review, only 10% of organizations report significant financial benefits from their AI investments despite the widespread adoption of AI tools and platforms.