Transparency in AI is a major hurdle for businesses, particularly in the financial services industry. Generative AI (GenAI) models, particularly non-deterministic models, are often viewed as “black boxes,” making it difficult to understand the underlying decision-making processes. Due to this black box risk, banks can experience multiple types of AI incidents, including system glitches, data…

This article is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. Event Title: AI Collaborate 2024 Event Host: NLP Logix Location: Florida, USA Date: November 19-20, 2024  What Happened…

Aflac is a global leader in supplemental health and life insurance, providing financial protection to over 50 million policyholders in the U.S. and Japan.  In 2023, Aflac reported an annual revenue of $18.7 billion. With approximately 12,785 employees worldwide, Aflac continues to drive innovation in cancer and medical insurance. Although Aflac's total investment in AI…

This interview analysis is sponsored by BenchSci and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. The intricate nature of biological systems significantly complicates drug development. Diseases often involve complex interactions among genes, proteins,…

Mobile technology, including smartphones and wearable devices, collects health-related data such as physical activity metrics (e.g., step counts, heart rate), sleep patterns, and self-reported health information through surveys and applications.  A 2022 research paper from Stanford University shows how these data enable AI systems to monitor health trends, predict potential health issues, and personalize healthcare…

This interview analysis is sponsored by Justt and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. Merchants face an escalating challenge with chargebacks, leading to significant financial losses. According to a report by Mastercard,…

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. Large enterprises' swift adoption of generative AI (GenAI) is driven by the quest for cost reduction and operational…

Wells Fargo, a major financial services company, has its headquarters in San Francisco, United States.  The company operates in 35 countries and has approximately 70 million customers worldwide. Financially, Wells Fargo reported strong performance in 2023 and generated $19.1 billion in net income, an 11 percent increase from the previous year. The company also reported…

This interview analysis is sponsored by OneTrust and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. The rapid evolution of privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer…

Generative AI (GenAI) is rapidly transforming customer service, helping enterprises cut costs, boost efficiency, and meet regulatory requirements. According to research from the US Bureau of Labor Statistics, implementing a GenAI-powered assistant led to a 14% increase in successfully resolved customer issues in a Fortune 500 company. Such growth demonstrates AI's ability to efficiently handle…

This interview analysis is sponsored by Searce and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page. Regulated industries, such as healthcare and finance, often face significant challenges in adopting new technologies due to stringent…

As AI adoption grows, so do the associated risks, including errors, biases, and unexpected outcomes. However, as AI becomes more integral to core business operations, managing operational and financial risks becomes paramount. One way to offset that risk is to ensure AI models. However, that can be difficult to achieve as the process is complex. …