AI Articles and Analysis in Consumer goods

Square is a financial services company that aims to “build common business tools in unconventional ways so more people can start, run and grow their businesses.” Founded in 2009 in San Francisco by Twitter Co-Founder Jack Dorsey and Jim McKelvey, Square reports total net revenue of $9.5 billion for 2020.

Amazon is the largest online retailer in the world by market cap. Founded in 1994 in Seattle, Washington, as a book-selling platform, Amazon has become a household name offering a wide variety of products and services. As of 2020, online retail product sales account for most of the company's net revenues, followed by third-party retail seller services, Amazon Web Services, and subscription services.

Sam Walton opened his first Walmart in Rogers, Arkansas in 1962, capitalizing on his twelve years of success running Walton's 5&10 in downtown Bentonville seven miles down the road. Walton founded his company on the idea that retail could succeed by offering great value and great service. His competitors thought his idea was doomed to fail. Today, almost sixty years later, Walmart has transformed itself into a multinational corporate supergiant ranked as the largest company in the United States by gross sales in 2020, according to the Fortune 500.

Founded by Steve Jobs, Ronald Wayne, and Steve Wozniak in 1976, Apple is a global technology corporation specializing in consumer devices, software, and online services. 

Leading retailers - like Walmart, Stop & Shop, and Home Depot - are enhancing their payment and fraud detection systems, using artificial intelligence that learns transaction norms and infers risk from the context of each transaction.

Supply chains contain every material, component, product and packaging for the objects that together compose the world we live in. However, there is an often invisible ingredient to successful supply chains: data. 

The retail industry collects massive amounts of data every day, and this makes its key processes ripe for automation with machine learning. Along with the manufacturing sector, the retail industry likely stands to benefit the most from one particular AI technique in the next few years: machine vision, also known as computer vision.

The retail and eCommerce sectors were among the first to adopt natural language processing (NLP) in the enterprise, particularly by way of chatbots and conversational interfaces. In this article, we cover three ways retailers can use NLP to automate business processes and offer the customer a better experience. We also give examples of AI vendors that offer this technology and describe their products. The NLP capabilities we discuss include: