This is a contributed article by Ian Wilson, Founder at Strategy 4 AI - learn more about Ian's online AI strategy courses here. Ian is also the former Head of AI for HSBC, one of the largest financial institutions in the world. To inquire about contributed articles from outside experts, contact [email protected].
As the use of AI to support business operations moves through its maturity cycle we have passed a number of key milestones along the way. However, following a pattern reminiscent of previous emerging technology introductions, organizations initially hired experts only to balk when they used blasphemous words like "infrastructure," "industrialize" or "strategy" rather than soothing words like "use case," "quick win" or "easy ROI."
Unfortunately, instead of sacrificing their misaligned expectations, many businesses sacrificed their experts...
Fast forward a couple of years and many of those businesses, having attempted to cut corners and seeing mainly failure, now have a ...
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