Latest AI Articles:

oecd-office
Articles

GPAI and OECD AI Groups Merge: Insights from the Latest OECD AI Futures Meeting

Event Title: The GPAI 2024 Fall Plenary.

Event Host: OECD
Driving Procurement Efficiencies for Oil & Gas-min
Case management
Natural resources
Claim management
Oil & gas
Customer service
Data auditing
Data collection
Data management
Help desk
Hiring
HR

Driving Procurement Efficiencies for Oil & Gas – with Faraz Shahid of Cheniere Energy and Neil Lustig of Arkestro

This interview analysis is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Driving Carbon Footprint Reduction Across Global Oil and Gas Supply Chains v2-min
Logistics
Natural resources
Procurement
Oil & gas
Supply chain management

Driving Carbon Footprint Reduction Across Global Oil and Gas Supply Chains – with Salamatu Mahamadu of Baker Hughes and William Seagrave of Arkestro

This interview analysis is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Driving Innovation and Clean Data in Finserv Information Flows
Content Creation
Finance
Customer experience
Financial services
Customer service
Generative AI
Large Language Models
Natural Language Processing

Driving Innovation and Clean Data in Finserv Information Flows – with Hossein Zahed of Capital One

In today's landscape of AI-driven innovation, financial institutions are increasingly looking to generative AI as a transformative technology. However, the success of such initiatives hinges on the foundational management of data.
Digitalization of Procurement and Supply Chain Functions in Life Sciences
Articles

Digitalization of Procurement and Supply Chain Functions in Life Sciences – with Vickram Srivastava of SUN Pharma and William Seagrave of Arkestro

This interview analysis is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
New Challenges in Fraud Risk and Prevention for Retail and eCommerce-min
Case management
Consumer goods
Claim management
Professional services
Customer experience
Retail
Customer service
Retail
E-commerce
Fraud protection

New Challenges in Fraud Risk and Prevention for Retail and eCommerce – with Leaders from Riskified, eBay, and Comcast

Fraud remains one of the most significant challenges in the fast-paced world of eCommerce, impacting merchants and customers alike. A recent literature review featured in the Nature scientific journal showcases how a broad concensus of academic research agrees that fraud is a significant and multifaceted issue affecting various industries, from finance to healthcare and beyond.
Preparing the Life Sciences Workforces for Agentic Systems
Agentic Systems
Healthcare
Generative AI
Pharma

Preparing the Life Sciences Workforces for Agentic Systems – with Chloë Domergue of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Artificial Intelligence at
Progressive Insurance
Articles

Artificial Intelligence at Progressive Insurance – Two Use Cases

Progressive Insurance, officially known as The Progressive Corporation, is an American insurance company headquartered in Ohio. Founded in 1937, Progressive has grown to become the most significant motor insurance carrier in the United States as of late 2022. In 2023, the company reported robust financial performance, with total revenues exceeding $55 billion. The company employs over 40,000 people globally and has offices across six continents. 
Driving Multi-Modal Retail and Healthcare CX@1x
Business intelligence and analytics
Case management
Content Creation
Customer analytics
Customer experience
Customer service
Generative AI
Natural Language Processing

Driving Multi-Modal Retail and Healthcare CX – with Brett Kiley of CVS Health and Phil Gray of Interactions

This interview analysis is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
How Customer Effort Scores Reshape Financial Services Strategies@2x
Business intelligence and analytics
Finance
Case management
Financial services
Claim management
Customer analytics
Customer experience
Customer service
Data analysis
Help desk
Intelligent assistant
Predictive analytics and forecasting

How Customer Effort Scores Reshape Financial Services Strategies – with Kyle Hathorn of FNBO and Phil Gray of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.