Kelvin Oliveira

Kelvin is the Marketing and Research Director at Emerj AI Research, specializing in direct response marketing and data-driven strategies. His work focuses on connecting AI insights with the needs of consultants and enterprise leaders, driving measurable business outcomes.

Articles by Kelvin

2 articles
Unpacking the Positive Effect of AI with Customer Experience in Business – with Venkatesh Korla at HGS-2x

Transforming Contact Center Operations With GenAI – with Venkatesh Korla of HGS Americas

Generative AI (GenAI) is rapidly transforming customer service, helping enterprises cut costs, boost efficiency, and meet regulatory requirements.

Insights from Deloitte’s State of Gen AI Report-min

Insights from Deloitte’s State of Gen AI Report – with Dan Helfrich of Deloitte

Generative AI (GenAI) adoption is accelerating across industries, with businesses aiming to enhance efficiency and drive revenue growth.

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