Emily Smith

Emily Smith has been writing online for nearly two decades, always on the cutting-edge of technology and innovation. At Emerj, she uses her expertise to highlight the latest advancements in AI and their practical applications.

Articles by Emily

2 articles
Driving Multi-Modal Retail and Healthcare CX@1x

Driving Multi-Modal Retail and Healthcare CX – with Brett Kiley of CVS Health and Phil Gray of Interactions

This interview analysis is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Making the Move to Saas in Financial Services-1x-3-min

Developing AI ‘Behind the Curtain’ for Financial Services” – with Nate Bell of Wells Fargo

Unlike industries that prioritize rapid technological implementation, financial services must navigate complex challenges when adopting AI. Ensuring AI systems perform reliably is not solely a technological hurdle—it requires addressing foundational issues in data management and implementing oversight to mitigate risks. These elements are critical to maintaining trust and alignment with business objectives in an increasingly data-driven environment.

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