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Articles by Branden S

Transforming Contact Center Operations With GenAI – with Venkatesh Korla of HGS Americas

Generative AI (GenAI) is rapidly transforming customer service, helping enterprises cut costs, boost efficiency, and meet regulatory requirements. According to research…

Branden S

•

February 18, 2025

Insights from Deloitte’s State of Gen AI Report – with Dan Helfrich of Deloitte

Generative AI (GenAI) adoption is accelerating across industries, with businesses aiming to enhance efficiency and drive revenue growth. According to research…

Branden S

•

February 5, 2025

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Articles by Branden S

Transforming Contact Center Operations With GenAI – with Venkatesh Korla of HGS Americas

Insights from Deloitte’s State of Gen AI Report – with Dan Helfrich of Deloitte

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Articles by Branden S

Transforming Contact Center Operations With GenAI – with Venkatesh Korla of HGS Americas

Insights from Deloitte’s State of Gen AI Report – with Dan Helfrich of Deloitte

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