Articles and Reports

Making the Move to Saas in Financial Services-1x-2-min
Data auditing
Automotive
Data collection
Transportation
Data integration
Data management
Logistics

Use Cases in Driving Automotive Efficiencies with Tire Data Collection – with Chris Helsel of Goodyear

Autonomous vehicles encounter high expectations regarding safety and operational consistency across diverse driving environments. A significant challenge lies in ensuring that autonomous systems can adapt to variable road and weather conditions, something that can profoundly impact fleet efficiency and safety. 
Identifying and Mitigating Bias in AI Models for Recruiting@2x
Business intelligence and analytics
Data analysis
Data auditing
Data collection
Data integration
Data management
Hiring
HR
Skills ID

Identifying and Mitigating Bias in AI Models for Recruiting – with Jason Safley of Opptly

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Solving Data Management Challenges in Third-Party Logistics Spaces@2x
Business intelligence and analytics
Case management
Claim management
Customer service
Data analysis
Data auditing
Data collection
Data integration
Data management

Solving Data Management Challenges in Third-Party Logistics (3PL) Spaces – with Vladimir Gofaizen of Wineshipping

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min
Agentic Systems
Finance
Business intelligence and analytics
Financial services
Claim management
Customer analytics
Customer experience
Customer service
Enterprise resource planning
Generative AI
Large Language Models
Predictive analytics and forecasting

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.
Artificial Intelligence at Geico-2x-3-min
Business intelligence and analytics
Finance
Claim management
Insurance
Claim management
Customer service
Data auditing
Data collection
Data integration
Data management
Enterprise resource planning
Predictive analytics and forecasting

Artificial Intelligence at American Family Insurance Group – Two Use Cases

American Family Insurance Group, founded in 1927, began as Farmers Mutual Insurance Company in Madison, Wisconsin, targeting farmers with auto insurance. Over the decades, it expanded its offerings and changed its name to American Family Mutual Insurance Company in 1963. As per the financials published by the company, it made $17.1 billion in revenue in 2023, up from $14.4 billion in 2022. 
Driving Synergies Between Software Development and Data Science Teams in the Analytics Space-min
Business intelligence and analytics
Logistics
Predictive analytics and forecasting
Supply chain management

Driving Synergies Between Software Development and Data Science Teams in the Analytics Space – with Yigal Edery of Sisense and Tsavo Knott of Pieces

This article is sponsored by Pieces and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Driving Personal Relationships in F&B Procurement-min
Business intelligence and analytics
Heavy industry
Customer analytics
Natural resources
Data auditing
Oil & gas
Data collection
Data management

Data-Driven Decision-Making for Global Supply Chains and Procurement – with Luke van der Waals of SLB and William Seagrave of Arkestro

This article is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Artificial Intelligence at Geico-1x-1-min
Claim management
Finance
Compliance
Financial services
E-commerce
Enterprise resource planning
Recommendations

Artificial Intelligence at Intuit – Two Use Cases

Intuit, the financial software powerhouse behind popular tools like TurboTax and QuickBooks, acquired Credit Karma in 2020 for approximately $1.7 billion. Intuit's mission is to power prosperity globally by offering innovative solutions that help individuals and small businesses manage their finances effectively.