AI Articles and Analysis in Financial services

How Customer Effort Scores Reshape Financial Services Strategies@2x

How Customer Effort Scores Reshape Financial Services Strategies – with Kyle Hathorn of FNBO and Phil Gray of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Artificial Intelligence at Prudential-2x

Artificial Intelligence at Prudential – Two Use Cases

Prudential Financial, Inc., is an American Fortune Global 500 and Fortune 500 company headquartered in Newark, New Jersey. Prudential provides a wide range of products and services, including insurance, retirement planning, and investment management, to both retail and institutional customers across the US and over 40 other countries.

Solving Scaling Challenges in Hybrid Data Storage Strategies@2x

Scaling AI Success in Life Sciences and Financial Services Infrastructure with Object Storage – with Leaders from SAP, Blue Cross Blue Shield, AstraZeneca, Northwestern Mutual, and MinIO

This interview analysis is sponsored by MinIO and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.

Artificial Intelligence at Geico-1x-1-min

Artificial Intelligence at Intuit – Two Use Cases

Intuit, the financial software powerhouse behind popular tools like TurboTax and QuickBooks, acquired Credit Karma in 2020 for approximately $1.7 billion. Intuit's mission is to power prosperity globally by offering innovative solutions that help individuals and small businesses manage their finances effectively. 

Short Term and Long Term ROI for AI in Finance@2x-min

Short Term and Long Term ROI for AI in Finance – with Matthias Steinberg of MindBridge

This interview analysis is sponsored by MindBridge and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

IT for Financial Services in the Age of GenAI-min

IT for Financial Services in the Age of GenAI – with Craig Mackereth of Rimini Street

Dozens of GPT-driven products are already on the market, and hundreds more are in development. These tools collectively aim to revolutionize traditional roles and processes, transforming them into dynamic, parallelized workflows using variants of LLM models, such as AutoGPT. Tools like GitHub Copilot, powered by OpenAI's Codex, are demonstrating significant improvements in developer productivity, with some studies showing up to a 55% increase in task completion speed. 

Tires and Data Collection for Autonomous Vehicles-1

Tires and Data Collection for Autonomous Vehicles – with Chris Helsel of Goodyear

Technological advancements have contributed to an increase in more efficient and sustainable transportation solutions. Predictions made decades related to autonomous vehicles were wildly optimistic. The automated transportation industry might not align with those early predictions, but there have still been noteworthy developments.