
Articles
Read the Emerj team’s latest coverage on AI use-cases and trends in banking.
Artificial Intelligence at Prudential – Two Use Cases
Prudential Financial, Inc., is an American Fortune Global 500 and Fortune 500 company headquartered in Newark, New Jersey. Prudential provides a…

Winning Executive Buy-In For Scaling AI in Insurance – with Ermir Qeli of Swiss Re
In the insurance sector, integrating AI can significantly enhance customer experience by leveraging advanced technologies similar to those in contact centers. …

Driving Healthcare Success with Close-Knit AI Partnerships – with Ed Bolton of Nexus
The “buy versus build” debate is central to digital transformation, particularly in AI adoption, and hinges on an organization’s unique goals…

Artificial Intelligence at Wells Fargo- Two Use Cases
Wells Fargo, a major financial services company, has its headquarters in San Francisco, United States. The company operates in 35 countries…

Keeping Up with AI Regulations in a New Age of Data Privacy – with Leaders from OneTrust, Microsoft, and TELUS
This interview analysis is sponsored by OneTrust and was written, edited, and published in alignment with our Emerj sponsored content guidelines.…

Transforming Contact Center Operations With GenAI – with Venkatesh Korla of HGS Americas
Generative AI (GenAI) is rapidly transforming customer service, helping enterprises cut costs, boost efficiency, and meet regulatory requirements. According to research…

A Blueprint for AI-Driven Process Optimization for Regulated Industries – with Vrinda Khurjekar and Paul Pallath at Searce
This interview analysis is sponsored by Searce and was written, edited, and published in alignment with our Emerj sponsored content guidelines.…

AI Regulation and Risk Management in 2024 – with Micheal Berger of Munich Re
As AI adoption grows, so do the associated risks, including errors, biases, and unexpected outcomes. However, as AI becomes more integral…

How Scaling Automation for BPO Can Drive Digital Transformation for Insurance Enterprises – with Leaders from Hyperscience, Elevance Health, Cloud Insurance, and Simplyhealth
This interview analysis is sponsored by Hyperscience and was written, edited, and published in alignment with our Emerj-sponsored content guidelines. Learn…

Overcoming Barriers to AI Adoption in Telecom and Beyond – with Moutie Wali of Telus
This interview analysis is sponsored by OneTrust and was written, edited, and published in alignment with our Emerj sponsored content guidelines.…
