AI Articles and Analysis about Generative AI

Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min
Agentic Systems
Finance
Business intelligence and analytics
Financial services
Claim management
Customer analytics
Customer experience
Customer service
Enterprise resource planning
Generative AI
Large Language Models
Predictive analytics and forecasting

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.
Short Term and Long Term ROI for AI in Finance@2x-min
Automation and robotics
Finance
Business intelligence and analytics
Financial services
Case management
Customer service
Cybersecurity
Data analysis
Fraud protection
Generative AI
Intelligence
Large language models
Large Language Models
Security

Short Term and Long Term ROI for AI in Finance – with Matthias Steinberg of MindBridge

This interview analysis is sponsored by MindBridge and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Driving Personal Relationships in F&B Procurement-min
Business intelligence and analytics
Consumer goods
Generative AI
Retail
model development
Predictive analytics and forecasting

Driving Analytics Efficiencies and Insights in F&B Procurement – with Hal Gerson of Fresh Del Monte and Edmund Zagorin of Arkestro

 This interview analysis is sponsored by Arkestro and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Artificial Intelligence at Geico-1x-min
Business intelligence and analytics
Aviation
Data auditing
Heavy industry
Data collection
Transportation
Data integration
Data management
Generative AI
model development

Artificial Intelligence at Boeing – Two Use Cases

Boeing, founded in 1916, is a global aerospace company and one of the largest aircraft manufacturers in the world. Headquartered in Arlington, Virginia, the company operates in commercial airplanes, defense, space, and security sectors. 
Solving Workforce and Workflow Challenges in Field Services with Tribal Knowledge-min
Claim management
Field Services
Customer service
Heavy industry
Data auditing
Data collection
Data integration
Data management
Generative AI
Knowledge management
model development
Tribal Knowledge

Solving Workforce and Workflow Challenges in Field Services with Tribal Knowledge – with Experts from Aquant, ABB, Atlas Copco, Illumina, and Tetra Pak

This interview analysis is sponsored by Aquant and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Making the Move to Saas in Financial Services-1x-min
Claim management
Finance
Enterprise resource planning
Insurance
Generative AI
model development

Quantifying AI Risk – with Head of AI Insurance at Munich Re Michael Berger

As AI continues to reshape industries, calculating the ROI for AI initiatives remains a complex challenge. According to a study by MIT Sloan Management Review, only 10% of organizations report significant financial benefits from their AI investments despite the widespread adoption of AI tools and platforms.

Bringing Trust and Guardrails into Developing Enterprise AI Systems@2x
Business intelligence and analytics
Software development
Data analysis
Technology
Data auditing
Data collection
Data management
Generative AI
Intelligence
model development
Security

Bringing Trust and Guardrails into Developing Enterprise AI Systems – with Steve Jones of Capgemini

This interview analysis is sponsored by Capgemini and was written, edited, and published in alignment with our Emerj-sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Developing AI Solutions
for Work Marketplaces@2x-min
Generative AI
Professional services
Large Language Models
model development

Developing AI Solutions for Work Marketplaces – with Andrew Rabinovich of Upwork and Tsavo Knott of Pieces

This interview analysis is sponsored by Pieces and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.