AI Articles and Analysis about Enterprise resource planning

Cencora, formerly known as AmerisourceBergen, is a leading global pharmaceutical solutions provider focused on delivering healthcare products and optimizing the patient journey. The company collaborates with pharmaceutical manufacturers, healthcare providers, and pharmacies to ensure that patients can access necessary therapies effectively. 

The "buy versus build" debate is central to digital transformation, particularly in AI adoption, and hinges on an organization's unique goals and industry context. 

Faced with challenges surrounding growing geopolitical tensions, the global shipping and procurement industry is grappling with unprecedented challenges that are reshaping traditional logistics frameworks. 

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.

American Family Insurance Group, founded in 1927, began as Farmers Mutual Insurance Company in Madison, Wisconsin, targeting farmers with auto insurance. Over the decades, it expanded its offerings and changed its name to American Family Mutual Insurance Company in 1963. As per the financials published by the company, it made $17.1 billion in revenue in 2023, up from $14.4 billion in 2022. 

Intuit, the financial software powerhouse behind popular tools like TurboTax and QuickBooks, acquired Credit Karma in 2020 for approximately $1.7 billion. Intuit's mission is to power prosperity globally by offering innovative solutions that help individuals and small businesses manage their finances effectively. 

As AI continues to reshape industries, calculating the ROI for AI initiatives remains a complex challenge. According to a study by MIT Sloan Management Review, only 10% of organizations report significant financial benefits from their AI investments despite the widespread adoption of AI tools and platforms.

GEICO (Government Employees Insurance Company) is one of the largest auto insurance providers in the United States. Founded in 1936, it has grown to become a significant player in the insurance industry under the ownership of Berkshire Hathaway.