AI Articles and Analysis about Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.

Reducing Hallucinations and Streamlining Drug Discovery Workflows with Generative AI@1x

Reducing Hallucinations and Streamlining Drug Discovery Workflows with Generative AI – with Asif Hasan of Quantiphi

This interview analysis is sponsored by Quantiphi and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Claims and Underwriting Trends in Personalized Insurance with AI – v.1-1

Claims and Underwriting Trends in Personalized Insurance with AI – with Kelly Cusick and Michael Cline of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

01 – Building Trust in Data Science in Life Sciences@1x-min

Building Trust in Data Science in Life Sciences – Bikalpa Neupane of Takeda Pharmaceuticals

AI and data science have seen increased use in life sciences, particularly in the pharmaceutical industry. However, despite the multitude of AI use cases, pharmaceutical companies tend not to embrace every emerging AI trend eagerly. 

Automation and Beyond
for Sales and Marketing
in Life Sciences-1

Automation and Beyond for Sales and Marketing in Life Sciences – with Mark Miller of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Opportunities for AI
in Private Equity-1

Opportunities for AI in Private Equity – with Bhuvanesh Abrol of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Developing a Product Mindset in the AI-Driven Enterprise – v.1-min

Developing a Product Mindset in the AI-Driven Enterprise – with Jennifer Bradshaw and Arash Kamiar at NLP Logix

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

02 – Streamlining Data-Driven Decision-Making in Customer Experiences
for Financial Services@1x-min

Streamlining Data-Driven Decision-Making in Customer Experiences for Financial Services – with Ciprian Porutiu of Marsh McLennan and Mike Borrelli of Uniphore

This interview analysis is sponsored by Uniphore and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Innovation and Storytelling in Real Estate

Innovation and Storytelling in Real Estate – with John D’Angelo of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Customer service

Explore articles and reports related to artificial intelligence for customer service, including applications in claims management, email support, intelligent assistants, and more.